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In recent years, remote working has become increasingly popular among both small businesses and large enterprises. Yet, some managers and business owners have been reluctant to implement remote working (or hybrid remote working which is a mix of home-office/in-office), because they don't see the advantages and mistakenly see the move as a downgrade.However, research has revealed that the opposite is true: remote working, when it is structured, deployed, supported, and managed properly, delivers significant benefits: These benefits include:Reduced costs & increased profitabilityBusinesses save an average of $22,000 per year in overhead costs for each full-time remote worker. As long as...

15 June, 2023 /

Business telephone equipment typically refers to things like a phone system (sometimes referred to as a PBX/private branch exchange), handset phones, headsets (sometimes referred to as softphones), hubs for conference calls, and so on. If you are searching for business telephone equipment in NC, then here are 3 things that you want to know: 1. You Best Option is a Cloud-Based Phone System Software and services that run on the internet instead of locally on a computer — better known as “the cloud” — are everywhere these days, and there is no slowdown in sight. By 2025, Gartner estimates that a whopping...

13 June, 2023 /

The Rural Health Care Telecommunications (Telecom) Program is a federal initiative launched to provide funding and support to health care providers in rural communities across the United States.  Improving the quality of medical care in underserved areas by increasing access to advanced telecommunications and broadband services while reducing rates for eligible healthcare providers is the program's primary goal.Through this program, rural healthcare providers can access two subprograms: the Health Care Connect Fund Program and the Telecommunications Program. The Health Care Connect Fund Program is designed to help rural healthcare providers build and maintain broadband networks, while the Telecommunications Program provides...

12 June, 2023 /

Work-related stress is a common issue among Americans, with 83% reporting suffering from it. For small business owners, this stress can have a significant impact on their personal and professional lives. This affects their outlook on the future and requires them to dedicate more time to resolving work-related issues. One of the best ways to reduce stress and bring balance back into your life is by taking a vacation. This can it help you relax and recharge. Additionally, it provides an opportunity to gain perspective and return with a newfound enthusiasm for your work. However, when you're running a small...

08 June, 2023 /

Searching for the best business phone service in Alamance, NC should be easy, right? You simply head out to Mr. Google’s Neighborhood, and within a second you find plenty of options throughout Alamance County. Problem solved. Or…not quite! When shopping for a business phone service in Alamance County, there are a few key factors to consider. First, you’ll want to look at the features provided by each provider and determine which ones best fit your needs. Do you need long-distance calling capabilities? Voicemail? Advanced call forwarding features? Different providers offer different packages, so it’s important to make sure you ’re getting...

06 June, 2023 /

Effective communication is a vital aspect of any organization. It helps to foster strong working relationships, promote teamwork, and improve overall performance. Communication in the workplace is not solely limited to verbal interactions but also extends to non-verbal cues such as facial expressions, body language, and written messages. The primary types of workplace communication include formal and informal communication. Formal communication is highly structured, while informal communication is more relaxed, and often takes place between colleagues outside of work-related contexts. Effective communication is reached when information is shared, accurately, and timely, and feedback is received appropriately. Communication is critical to building a...

31 May, 2023 /

VoIP (Voice over Internet Protocol) has revolutionized communication for businesses, offering cost-effective and feature-rich solutions. However, as technology advances and your business grows, it's crucial to evaluate your VoIP service periodically. In this article, we explore ten signs indicating it may be time to upgrade your VoIP service. 1. Poor Call Quality If you frequently face issues like choppy audio, dropped calls, or delays during conversations, it's a clear sign that your current VoIP service is struggling to deliver adequate call quality. Oftentimes, this is a result of slow Internet speeds. However, most Internet providers offer multiple tiers of speed so be...

25 May, 2023 /

If you are planning on adding locations, then you want to ensure that your phone system supports your growth vs. blocks it. Below are 7 reasons why voice over internet protocol (VoIP) is the perfect phone system for multiple locations: 1. Significant Cost Savings The first and most important reason why a VoIP (a.k.a. cloud-based) phone system is the best phone system for multiple locations is simple: you will dramatically reduce your telecommunication costs. Instead of spending thousands (or tens of thousands) of dollars to purchase, install, and maintain an on-site phone system at each location, you just plug in your digital phones...

23 May, 2023 /

In the Voice Over Internet Protocol (VoIP) world, some questions have somewhat complicated answers (VoIP technology can be pretty detailed!), and some questions have "well, it depends...

18 May, 2023 /

IntroductionDo you want to save money on business phone systems and still get the most advanced features? Voice over Internet Protocol or VoIP hosted phone systems can offer a wide range of advantages that traditional landline phones cannot. With the right VoIP provider, businesses can enjoy lower costs, better voice quality, portability, advanced features, and greater accessibility. In this article, we'll explore the benefits of VoIP systems so you can make an informed decision about whether it's right for your business.Small businesses are continuously devising strategies to gain an edge over their competitors. Technology has taken leaps and bounds in...

04 May, 2023 /
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