At Carolina Digital Phone, we have been proudly serving customers for more than two decades. And one of the most frequent things we hear from our prospective customers goes something like this:  “We are really impressed by various aspects of your VoIP phone system, such as the cost savings, off-site system management, scalability, flexibility, and features. But we aren’t 100% sure about dependability, because we aren’t familiar with VoIP in our environment. So tell us, is VoIP reliable?” For Carolina Digital Phone customers, the answer to this pivotal question is an unqualified YES. Here are the 5 reasons why: 1. Is VoIP Reliable?...

At Carolina Digital Phone, we have been installing and supporting VoIP phone systems for more than two decades. And while our customers come from a variety of industries and sectors, they all ask the same key question: is a VoIP phone system reliable? The answer to this relevant and essential question is an unqualified YES. After all, you do not survive for two decades — and earn hundreds of 5-star reviews — if you sell an inferior product. Eventually, the truth comes out and there is nowhere to hide. Of course, we do not expect our customers to accept that our VoIP...

At Carolina Digital Phone, we take the safety of our customers VERY seriously. That is why we implement the following cybersecurity measures to protect our customers from cyberattacks: Our hosted cloud phone system runs on private and highly secure LAN data networks. These networks are protected by end-to-end encryption mechanisms. Including Transport Layer Security/TLS, Secure RTP for transmitting media, robust password protection for managed routers, and secure web-based dashboard access. In addition, our servers do NOT connect to the public Internet. Our expert team continuously installs and configures security patches and updates.We conduct 24/7 monitoring to proactively detect unusual or suspicious activity. Our...

Dear IT Professionals: Let’s start with this: there has been a lot of talk about “essential workers” during the pandemic — and for good reason. But you, Mr. or Ms. IT Professional, are essential ALWAYS. In fact, if you weren't on the job, end-users would experience chaos and customers would get irate. Basically, the entire organization would grind to a halt. Things would get ugly in a hurry. And speaking of ugly… Let’s talk about your other job. You know, the one that you never applied for: serving as the organization’s “Phone System Guru.” You are the go-to person for phone system moves, adds,...