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(Market Research Future) May 2018. Cloud technology is gaining popularity among various business sectors and aimed at achieving an effective and cost-efficient means of performing multiple jobs. The communication technology has also been upgrading with the assistance of cloud technology. Cloud PBX can now deliver all the basic elements of a customary PBX and effectively substitutes the on-site PBX hardware. According to Market Research Future report, there has been a growing demand for VoIP and cloud PBX and it is going to be larger than ever in the future. Irrespective of their size, every business seems ready to shift from the...

10 May, 2018 /

The strongest and most successful businesses aren’t those that out-spend their competitors. Rather, they out-smart them by knowing when taking a do-it-yourself (DIY) approach makes strategic and financial sense — and when it’s a really bad idea.What does this have to do with cloud phone systems? It’s this: there are some mass market cloud phone system vendors in the marketplace that want businesses to think that a DIY cloud business phone system is easy, smart and cost-effective.However, if you ask an overwhelming number of businesses that have been misled by this hype, you’ll discover that the experience is tedious, disappointing...

09 May, 2018 /

The SIP trunking services and VoIP access market has maintained its pace to become the default source of connection between on-site consumer platform and the PSTN (public switched telephone network). They are also expected to hold their stance prominently in supporting the efforts of a large number of revolutionary businesses towards digital transformation. The next generation voice access services include: Basic VoIP Access Services: These are congregated access lines linking with basic low-end structures or primarily with telephony endpoints usually via ATAs (analog telephone adapters). VoIP Trunking: These are joined access lines linking through TDM (time division multiplexing) enterprise telephony...

08 May, 2018 /

Cloud phone systems offer many enterprise-grade calling features such as voicemail-to-email, video conferencing, live call forwarding, direct-inward-dial, and the list goes on. However, the one that most businesses instantly fall in love with — and wonder how they managed without — is auto attendant. Here are the key benefits:1. Full CustomizationAn auto attendant is more than just an answering machine. It’s a functional and customizable 24/7 digital receptionist that lets callers quickly connect with the right individual or team, instead of having to go through a live operator or run the risk of getting “bounced around” because someone made a...

06 May, 2018 /

It doesn’t matter whether a business sells professional services, cool gadgets, delicious meals or anything else: while all employees have an important role to play, the fact is — and always will be — that the gateway to organizational success is sales.Indeed, without sufficient revenues, businesses cannot achieve their objectives or targets. And while sales numbers typically rise and fall due to cycles and other marketplace variables, a sustained drop in revenue inevitably — and terrifyingly — leads to layoffs, scale-backs, and in extreme cases, bankruptcies and shut downs.Given the importance of sales, it makes sense that successful businesses around...

03 May, 2018 /

(GL Communications Inc. 3rd May 2018) The GL Communications Inc. announced today its new ED-137 Voice Recorder Emulator software also known as MAPS ED-137 Recorder Emulator. The CEO of the company Mr. Vijay Kulkarni said, “Air traffic control centers need to provide continuous ground/air and ground/ground voice communication recordings along with replay, flight release data, air traffic incident, audits, chronology, training, and statistics. The new ED-137/4B shows inter-operability standards for the advance generation VoIP Air Traffic Recorder. The advance generation recorders are designed for all local and international control towers to simplify the recording, playback of voice communications, archiving. He also said that...

03 May, 2018 /

Is Your Business Expecting the Unexpected? While email and chat are increasingly becoming preferred communication channels, many of today’s customers insist on being able to pick up the phone and get in touch with a business — whether it’s to ask questions about a potential product or service, get support for a prior purchase, or for any other reason.But what happens in the event of a power outage caused by a disaster, or even a shorter — but certainly noticeable — brownout resulting from the country’s aging and over-burdened utility infrastructure?Well, if you have a conventional phone system that uses an...

21 April, 2018 /

[caption id="attachment_3880" align="alignright" width="241"] Cloud Telephone Systems Make Your Small Business Look BIG[/caption]Being at the helm of a large multinational enterprise has its perks, like incentive stock options, zipping around in a corporate jet, and team building getaways to an executive dude ranch (we’re not kidding).Yet with this being said, it’s also a great time to run a small business; especially since they account for a whopping 99.7% of all businesses in the U.S., and have provided two-thirds of all new jobs since the 1970s. So yes, big businesses get featured on magazine covers, but small business are — and...

18 April, 2018 /

It’s not quite Mission: Impossible and you’re not expected to use your computer while dangling in mid air or wear scanner contact lenses. However, you know from experience that convincing The Powers That Be in your business to invest in a new solution can be a challenge — or a struggle.To be fair, it’s (probably) not that your boss delights in saying no, or enjoys borrowing a phrase from the universal parents playbook: “we’ll look into it at a later date.” It’s a lot more pragmatic and down to earth than that.Simply put, smart bosses — which are the kind...

13 April, 2018 /

VoIP is changing how businesses deal within the company and outside the company and hence has been successful in increasing the mobility in various businesses.Mobility in business is the ability to support business by working without physically being in the office and from any location at any instant. Such employees use various means like tablets and mobiles to connect to the cloud-based network. Whereas VoIP also called IP telephony and internet telephony is a cloud-based network for managing a large number of phone calls, SMS, and video calls over internet protocol networks.VoIP technology is currently replacing regular Public Switched Telephone...

11 April, 2018 /
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