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Why Your IT Department Will Jump for Joy When You Switch to Hosted VoIPYour IT department is a vital part of your business. So, the fewer small fires they have to tend to, the more time they have to spend on those raging infernos that can bring any business big or small to a screeching halt.Imagine how unproductive your day would be if you had to troubleshoot issues for all of your co-workers. Unfortunately, this can be the rule rather than the exception for your IT department. They have to be responsible for keeping your company’s computer infrastructure up and...

15 June, 2022 /

The Kellin Foundation, co-founded by Dr. Kelly Graves, has grown 500% in five years, providing trauma-informed behavioral health services. Recently, they merged with Mental Health Greensboro to enhance support. The foundation won a $20,000 award in the Future Fund of Greensboro competition, emphasizing the urgent need for accessible mental health care, especially during the COVID-19 pandemic....

17 May, 2022 /

Yet another indicator that across North Carolina, the work being done by economic development organizations is paying off. For the second year in a row, North Carolina was announced as the winner of Site Selection magazine’s Prosperity Cup.  The magazine is the official publication of the Industrial Asset Management Council. The Prosperity Cup recognizes state-level economic development agency success based on a 10-point index of criteria derived largely from capital investment project activity the previous calendar year. Watching North Carolina Bloom The fact that North Carolina has been selected two years running is not lost on Site Selection’s senior editor, Gary Daughters. Daughters...

12 May, 2022 /

In the fast-paced and ever-changing world of technology we live in, it can be hard to keep up with the latest trends in technology, but we're here to help.. So, let's take a look at one very useful tool for business communications - the softphone. What is a Softphone? First, a bit of history. Softphones have been around for a while and are more commonplace than they were even a few years ago. As the name implies, a softphone is a means of communicating via a device other than a traditional desk phone. A software-based app that includes a variety of features found on...

11 May, 2022 /

A conventional on-premise PBX phone system uses landlines and local hardware to connect to a phone network. Alternatively, virtual PBX uses the internet to connect to an off-site PBX host. The solutions provider houses and maintains this. There are several major benefits to this solution....

29 April, 2022 /

We have spent the last couple of years talking virtually non-stop about the pandemic. But there is another pandemic that has been in place for decades, and unlike COVID-19 it is not waning — on the contrary, it is intensifying: the mental health pandemic that, each day, causes untold suffering and contributes to catastrophic and fatal outcomes.  Consider the following statistics per the National Alliance on Mental Illness (NAMI): 1 in 5 U.S. adults experiences mental illness each year. As much as 1 in 20 U.S. adults experiences serious mental illness each year. 1 in 6 U.S. youth aged 6-17 experience a mental health...

22 April, 2022 /

The Federal Communications Commission has announced a third application filing window for its Emergency Connectivity Fund (ECF). The fund is a $7.17 billion program funded by the American Rescue Plan Act of 2021. It was created to help schools and libraries support remote learning. The Program will provide funding to schools and libraries for the reasonable costs of laptop and tablet computers; Wi-Fi hotspots; modems; routers; and broadband connectivity purchases for off-campus use by students, school staff, and library patrons. During the new filing period, the FCC intends to award at least $1 billion in Emergency Connectivity Fund support. The...

20 April, 2022 /

Granville Vance Public Health upgraded to Carolina Digital Phone's VoIP system, enhancing flexibility and ease of use during the COVID-19 pandemic. IT Manager David Jones praised the seamless transition and efficient customer support, which allowed for quick modifications and remote work capabilities. The organization also benefits from affordable, HIPAA-compliant digital faxing, enabling better communication and service delivery....

29 March, 2022 /

The Human Race has been around for roughly some 200,000 years. In Greensboro, North Carolina, The Human Race has been around since 1994 and is back live and in-person on April 2, 2022. Of course, we’re talking about The Volunteer Center of the Triad’s annual fundraiser 5K where participants walk, run, or roll to support their favorite charity. After two years of being run virtually thanks to the pandemic - the event, now in its 28th year, moves to LeBauer Park in downtown Greensboro. In the past, the race has been hosted at the Greensboro Coliseum and before that, at Grimsley...

21 March, 2022 /

Progress Printing Plus, Virginia's largest privately held printer, has thrived during the pandemic thanks to Carolina Digital Phone's flexible cloud-based phone system. Director Tom Thornton praises the dependable service and personal customer support, enabling the company to adapt operations effectively. Committed to sustainability, they recycle 98% of waste and produce eco-friendly printed materials, maintaining high-quality service for their clients....

28 February, 2022 /
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