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For those who don't know us, Carolina Digital Phone is a local company specializing in cutting-edge telecommunication solutions. We've been serving businesses in the Greensboro area since 2000, and we're passionate about helping them connect and thrive in our digital age. Joining the Chamber was a no-brainer for us. It's more than just an organization; it's a network of passionate individuals and businesses dedicated to making Greensboro a better place. Through the Chamber, we've forged valuable connections, discovered new opportunities, and gained access to resources that have helped us grow and contribute to our community....

26 February, 2024 /

A new year is on the horizon, and it is time to gaze into our crystal ball to anticipate what will unfold in 2024. In our view, 3 key trends in communication will dominate the narrative in the coming months: 1. More Remote Workers Will Get VoIP Phone Systems The pandemic thrust remote work from the sidelines into the mainstream. And now, while many companies are reverting to a 100% in-office workforce, many are continuing with a remote or hybrid model (for a variety of reasons). To support these remote workers, we anticipate more companies of all sizes to switch from a conventional...

16 December, 2023 /

Carolina Digital Phone is proud to be one of the oldest VoIP business phone system companies in North Carolina. And as we get set for our 23rd year in the telecommunications industry — and ALL of those years with the SAME LOCAL OWNERSHIP — here are our New Year’s Resolution ideas for 2024: We resolve to continue offering the industry’s BEST LOCAL SERVICE. Unlike many other VoIP business phone system companies, we do not outsource our service. All our experts are local, full-time employees who have been on the team for years and continue building strong relationships with our customers. We resolve...

13 December, 2023 /

Whether you're a small startup or a large enterprise, choosing the right VoIP service is crucial for effective communication and growth. This quiz is designed to help you navigate through various factors such as business size, call volume, budget, technical requirements, and user experience. ...

28 November, 2023 /

Voice over Internet Protocol (VoIP) represents a transformative approach to voice communication. This technology facilitates the transmission of voice calls and multimedia content over internet protocol (IP) networks, a stark contrast to traditional public switched telephone networks (PSTN). The essence of VoIP lies in its ability to convert analog voice signals into digital packets of data, which are then transmitted over the internet or other IP-based networks. This methodology enables more flexible and advanced communication capabilities compared to conventional telephony. Importance of Effective Communication in Enterprise Growth In the landscape of enterprise growth, effective communication stands as a cornerstone. It's the lifeblood...

23 November, 2023 /

Is your Raleigh-based business fed up with a limited, restrictive, and excessively costly on-premise private branch exchange (PBX) phone system? If so, you need to switch to a flexible, scalable, and cost-effective hosted voice over internet protocol (VoIP) phone system from Carolina Digital Phone! Below, we highlight five key reasons why businesses in Raleigh -- and across the Triangle Area, as well as throughout North Carolina and the Southwest United States -- choose us:   Substantial Ongoing Cost Savings With our hosted PBX phone system, there is no expensive hardware to purchase, install and maintain, or any costly trunk lines to rent. On top...

16 November, 2023 /

Texting has become a significant modality in business communication, preferred by 63% of customers. The alignment with customers' lifestyles drives this preference as the average smartphone user checks their device every 10 minutes. Texting also outperforms emails and phone calls, boasting a 90% open rate and a 45% response rate, respectively, against email's 20% and 6%. Additionally, it seamlessly integrates with other communication channels and provides a reliable digital paper trail. As texting elevates customer experience, productivity, and profitability, businesses are encouraged to implement it as part of their communication approach....

23 October, 2023 /

Cloud telephony, a cutting-edge solution that migrates business phone systems to the cloud, is revolutionizing business communication. It offers a myriad of features, ranging from basic call routing to advanced integrations with business tools, at a lower cost than traditional telephony systems. The adoption of cloud telephony is driven by the shift towards remote work, the need for scalable solutions, and the desire for cost-effective communication methods. By effectively replacing traditional landlines, PBX hardware, and infrastructure with internet-based services, cloud telephony provides a streamlined, efficient, and flexible approach to business communication. This technology plays a pivotal role in improving customer...

16 October, 2023 /

The article delves into the shift toward remote working, emphasizing its numerous advantages like increased flexibility for employees, cost savings for companies, and significant reduction in greenhouse gas emissions and carbon footprint. It highlights how remote work aids in improving work-life balance, mental health, and overall productivity. However, the article also acknowledges drawbacks, scaling from social isolation for workers, the decrease in informal office interactions, a potential negative impact on company culture to adverse effects on employees' mental health if not properly managed. It concludes by stating the need for maintaining open communications, adopting appropriate technologies, and maintaining a healthy...

13 October, 2023 /
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