fbpx
SUPPORT LOGIN
GET STARTED!

At the height of World War II, Sir Winston Churchill said, “Never let a good crisis go to waste.” Think about it. On the surface, what possible good could arise from a crisis? The answer is that it gives us an urgency to examine and rethink how things are working and how we can improve. With that in mind, here are five ways companies can learn and benefit from the coronavirus crisis:Embrace and Encourage Working From HomeNaturally, some businesses cannot implement a distributed workforce. However, allowing some employees to work at least partially from a home office is not only...

07 July, 2020 /

When you’re hosting a party, the acronym that fills your heart with joy is “BYOB,” which stands for “Bring Your Own Beer” (or other preferred adult beverage). But if your company is planning on upgrading to a cloud phone system, there’s a different acronym that is even more worthy of your love: BYOD.BYOD stands for “bring your own device,” and it allows your company to enjoy three massive advantages:1. If you have pre-existing compatible phones, routers, and POE switches, then you can integrate these into the cloud phone system. This will save you a significant amount of money and time,...

30 June, 2020 /

With signs that the worst of the coronavirus pandemic may finally be receding into our rearview mirror, it’s time to focus our attention on restarting North Carolina’s economy. But where do we start on the roadmap to recovery? Certainly, we don’t want to do anything to fuel the second wave of potentially more severe infections or mortality. However, we need to recognize the catastrophic economic hardship inflicted on businesses and workers. A slow road into a recession is one thing. It’s different to go from a record low unemployment rate to slamming on the brakes and losing 36 million jobs...

02 June, 2020 /

We all know that in recent years, an increasing number of customers — especially millennials — want text-based customers support, such as live web chat, email, mobile SMS, and online knowledge portals. Long Live the Phone However, this doesn’t mean that customers are anti-phone. On the contrary, research by customer feedback platform company Usabilla found that 55 percent of customers prefer speaking to a live agent or representative because doing so is faster, easier, and ultimately more beneficial; particularly if they have a complex challenge to solve or detailed questions to ask. What’s more, a survey by CRM system leader Salesforce.com revealed...

29 May, 2020 /

As the world advances toward reopening from the COVID-19 pandemic, your business needs to be prepared. Carolina Digital Phones has solutions to your communication needs through our dependable, affordable Voice over Internet Protocol (VoIP) telephone services. Our partners at AT&T IoT (Internet of Things) are preparing integrated solutions for businesses with public spaces in need of real-time monitoring of body temperature through Thermal Analytics. In the new economy, being able to monitor a large number of people without bringing your company to a halt will ensure your business or institution runs smoothly without major bottlenecks or delays. Being able to adapt...

18 May, 2020 /

This week, Twitter announced that many of their employees will be allowed to work from home not just for the duration of the coronavirus pandemic shutdown, but forever. Other companies are grappling with when to reopen their physical offices and, how many of their employees to allow to work remotely. Barclays and JPMorgan Chase & Co may not bring all employees back at the same time. Austin, Texas-based Dell Computers says that more than 50% of their more than 160,000 employees may never return to the office. The decision by Twitter and other employers signals a growing shift in attitude in...

14 May, 2020 /

As COVID-19 continues to sweep across the United States, government bodies, commercial organizations and individuals are already looking forward to how we’ll build a new future. The impact of COVID-19 may be unprecedented in living memory, but the compassionate and courageous response is nothing new. Like everyone, my outlook has been changed by COVID-19. As we’ve seen the speed at which a previously unknown threat can affect our country, it’s natural to feel shocked and wary. Now that we find ourselves reaching the peak of the outbreak, however, these initial emotions have given way to altogether more positive ones: optimism, hope,...

20 April, 2020 /

The look on people’s faces is asking the same thing: How could this happen so rapidly? In just a few weeks, we have gone from being advised to wash our hands properly -- which, frankly, is something that we should always be doing regardless -- to being ordered to stay in our homes for all but the most vital activities, like buying essential groceries or going to the drug store. True, our nation has faced larger catastrophes before. But we have never experienced so much remarkable change in such a small period of time. This isn't merely dizzying. It's staggering. However,...

13 April, 2020 /

Right now, we are living in uncertain times resulting from a global pandemic. There is fear and even panic resulting from this virus and the resulting aftermath. Many are sick, some have died, many more are at risk, food and savings are scarce for some people, some have lost their jobs or at least their income, and schools are shut down. No one is unaffected by the turmoil. While we are struggling through the changes and adjustments needed to fight this virus, we may have difficulty seeing an end. We may be longing to go back to a time before the...

05 April, 2020 /

Anyone who knows me in my personal or professional life knows that I’m an incurable optimist. This doesn’t mean that I don’t face problems and challenges head-on, because I certainly do. And it also doesn’t mean that I “sugar coat” truth, facts or reality. Sometimes things aren’t good. And occasionally, they’re downright bad. But it does mean that I believe in focusing on the positives, and as the old and wise saying goes: when life gives you lemons, make lemonade. And so, it may come as a surprise that a self-described optimist like me would want to share some of the...

06 March, 2020 /
Show more
Loading...
© 2024 Carolina Digital Phone, Inc. All Rights Reserved • Privacy Policy • Terms of Service • HIPAA Compliance