If you are planning on adding locations, then you want to ensure that your phone system supports your growth vs. blocks it. Below are 7 reasons why voice over internet protocol (VoIP) is the perfect phone system for multiple locations: 1. Significant Cost Savings The first and most important reason why a VoIP (a.k.a. cloud-based) phone system is the best phone system for multiple locations is simple: you will dramatically reduce your telecommunication costs. Instead of spending thousands (or tens of thousands) of dollars to purchase, install, and maintain an on-site phone system at each location, you just plug in your digital phones...

Flash quiz: what do Apple, Amazon, and Google have in common? They were all born in a garage. Beginnings don’t get much humbler than that! Now, we can’t say that your start up will one day become a billion-dollar unicorn. But we can say that your success — and frankly, your survival — depends on getting the right technology, for an affordable price. A VoIP phone system (Voice over Internet Protocol) should be on the top of your “shopping list.” Here are 4 reasons why VoIP is right for start up businesses: 1. You Will Save Thousands in Up Front CapEx...

Here at Carolina Digital Phone, one of the most important (and common) questions we get asked from prospective customers is: what is the bandwidth required for VoIP? Other common questions asked are about download speed and overall internet speed. In a moment, we dive into these questions. First, let's take a step back and look at some bandwidth basics.   What is Bandwidth, Anyway? The term bandwidth is used all over the place. But just what does it actually mean in simple terms? Essentially, bandwidth is a measurement of the maximum capacity of a communication link (wired or wireless) over a network connection...

IntroductionDo you want to save money on business phone systems and still get the most advanced features? Voice over Internet Protocol or VoIP hosted phone systems can offer a wide range of advantages that traditional landline phones cannot. With the right VoIP provider, businesses can enjoy lower costs, better voice quality, portability, advanced features, and greater accessibility. In this article, we'll explore the benefits of VoIP systems so you can make an informed decision about whether it's right for your business.Small businesses are continuously devising strategies to gain an edge over their competitors. Technology has taken leaps and bounds in...

Your business has decided that upgrading from a costly, inflexible and restrictive on-premise phone system to an agile, advanced and affordable hosted cloud phone system is the way to go. However, before you can start reaping the rewards of your wise decision, you need to choose the right partner. To help you make this decision, here are 10 essential questions to ask hosted cloud phone system vendors: https://vimeo.com/826037343 1. Do you specialize in installing and supporting hosted cloud phone systems? You want to steer clear of vendors that “dabble” in hosted cloud, while they juggle other business lines. 2. Do you offer comprehensive post-sales support? Choose...

Voice over Internet Protocol (VoIP) is a cloud-based phone system technology that enables businesses to make internet calls using a phone. It is quickly becoming the preferred choice for businesses that are looking to streamline their communication and reduce their costs. In this article, we will discuss the benefits of VoIP, how to choose the right VoIP provider, setting up VoIP, and getting the most out of it. What is VoIP? VoIP is a type of technology that allows voice and multimedia communications to be sent over the internet. It works by converting analog audio signals into digital data packets, which are...

Companies all over the world are calling for their team members to come back into the office, but employees are sticking to their guns in 2023 and beyond. Their answer is a firm "thanks, but no thanks." Such sentiment is particularly true among Gen Z and Millennial hybrid workers. The two demographics will make up 75% of our workforce by 2030. Clearly, there's no denying that remote work will be part of how we do business going forward! For those organizations considering whether to maintain their current workplace and hiring strategies or to switch up their communication and collaboration solutions, we...

Out With the Old A cloud-based telephone system provides numerous benefits over a premise-based phone system. Cost savings is the first and most notable benefit. A cloud-based phone system eliminates the need for on-premise hardware, as all communication takes place over the internet. This results in substantial savings on upfront costs as well as ongoing maintenance expenses. But that's not all. A cloud-based system - often referred to as VoIP or Voice over Internet Protocol - provides added flexibility, scalability, and features compared to premise-based phone systems that simply can't keep up with the pace of business today. With a cloud-based phone...

Over the last couple of years, the word “essential” has been used quite a bit. We’ve heard about essential workers, essential industries, and essential services. Well, now we need to add something new to the list of essentials: a digital phone app. Here are 6 reasons why:   1. Business Caller ID Many employers have a bring your own device (BYOD) policy, which allows employees to use their personal mobile devices for work-related purposes. This is cost effective for employers, and convenient for employees. That’s the good news. The bad news is that when making work-related calls, employees who are using their own device...

An IP PBX is a private branch exchange (i.e. a telephone switching system within an organization), which allows calls to be placed and received over the internet. It uses an IP-based architecture to convert analog voice signals into digital, and routes calls to a VoIP Solutions Provider that is responsible for initiating and terminating each call.  Key Benefits of an IP PBX There are seven key reasons why a growing number of organizations across all sectors — health care, manufacturing, legal, financial services, IT, retail, logistics, etc. — have made the switch from a conventional on-premises PBX to an IP PBX: 1. Significant...