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Imagine running a business with a communication system that feels more at home in the 1980s than in today’s digital era. Key System Units (KSU) phone systems, once the backbone of business communications, now stand as relics in a world that demands speed, efficiency, and flexibility. These systems, characterized by centralized control and basic functionality, have seen their heyday come and go. In today's competitive business environment, it is crucial to have clear and rapid communication. Utilizing outdated technology can pose a significant obstacle. While KSU systems were dependable in the past, they are now overshadowed by the advancements and benefits...

15 July, 2024 /

At Carolina Digital Phone, we encourage our potential customers to perform due diligence when comparing our VoIP business phone system with our competitors, such as Spectrum Business Connect, 8x8, Ring Central, Vonage, etc. Why do we welcome competition instead of avoiding it? Because we are extremely confident that when our potential customers conduct a rigorous "apples to apples" evaluation, they will objectively determine that we are the smart choice.  Below, we highlight the three pillars -- which we call the "3 Ps" -- that separate and elevate us from Spectrum Business Connect (and the rest, big and small): PEOPLE, PRODUCT, and...

27 December, 2023 /

Carolina Digital Phone is a North Carolina-based provider of cloud-based, digital telephone service to businesses. For over two decades, we have revolutionized the communications industry through cutting-edge cloud-based solutions and a steadfast commitment to local customer service. As the Founder and CEO, I am thrilled to share what sets Carolina Digital Phone apart from the competition and why our dedication to local customer care is at the heart of our success. From our inception, Carolina Digital Phone recognized the transformative potential of cloud-based telecommunication solutions. However, what truly distinguished us was our hands-on approach to customer engagement. However, what truly distinguished...

04 December, 2023 /

Learning from our own mistakes is smart. But learning from the mistakes of others is wise — and also a heck of a lot less painful, tragic, awful…you get the picture. If your business has decided to switch from your conventional landline phone system to a cloud phone system, here is the biggest and costliest mistake that others have made, but that you can wisely avoid: underestimating the importance of OUTSTANDING SERVICE. Don't ignore factors like features, functionality, scalability, and price. But without a doubt, service is going to determine more than anything else whether your investment will be rewarding or regrettable. What...

15 June, 2020 /

When it comes to hunting out modern-day solutions to drum up growth within your business, you can often find yourself in a minefield of options without any serious guidance as to what can serve your company best. One solution that is becoming more and more popular with each passing year is that of VoIP service also known as as hosted cloud-based telephone services. We will go on to explain what a VoIP service is briefly in the next section, but the main focus of the article is to compare two companies providing cloud-based telephone solutions to businesses and see which...

19 January, 2020 /
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