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Since the beginning of recorded history, communication has been an essential part of everyday life. From individuals to major corporations, hospitals, and schools, being able to share information [...]

We all know that in recent years, an increasing number of customers — especially millennials — want text-based customers support, such as live web chat, email, mobile SMS, and online knowledge [...]

These days, the word “revolutionized” gets thrown around rather loosely. It’s used to describe everything from kitty litter, to air fresheners, to apps that can help find a lost TV remote control [...]

The VoIP industry is booming — and there is no slowdown in sight: VoIP is now the fastest-growing industry in the U.S. (Source: IBIS World) Between 2017-2021, the global VoIP services market is [...]