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As businesses worldwide begin coming out of their coronavirus induced hibernation, the world is a very different place. Having a plan for reopening your business is imperative. Also critical is having a plan to communicate with your customers what to expect. Even before they walk in your door, your customers are faced with a laundry list of do's and don’ts. They must be made aware of any services you may have (temporarily) modified or discontinued as well as precautions you are taking and procedures they must adhere to.It’s not enough to make sure your business has taken the necessary steps...

17 June, 2020 /

Cloud migrations have been increasing rapidly in the wake of the COVID-19 pandemic. Recently, companies have been moving more data, services, and applications to the cloud as a means to become more streamlined and productive. Businesses migrating information to the cloud is not a new trend. The move toward cloud adoption, however, has been picking up steam during the worldwide lockdown with some interesting results:A major shift to remote workingReduction in capital investmentInnovative business models adapting to a major shift in consumer habitsWelcome to the CloudWorldwide demand for cloud services is swelling as more people have shifted to telework and...

12 June, 2020 /

Many municipalities were caught off-guard when the COVID-19 pandemic required them to make a swift change to remote work. Businesses at all levels, but particularly in local government, were forced to address a host of concerns from a shortage of secure infrastructure and increased risks of cyber-attacks to untrained staff managing critical information without the help of their IT team. Let’s take a look:InfrastructureWithout pre-planning for a teleworking-friendly structure, many offices were ill-prepared for the stay-at-home orders at the outset of the pandemic. Lacking reliable communication and collaboration tools like VoIP or a committed hosting platform, many didn’t even have...

10 June, 2020 /

Now that it has been a few months since the COVID-19 pandemic forced many of us to change our daily routines, it’s time for a refresher course in video conferencing etiquette. If sweatpants have become your new office attire, and your daily commute has moved to a stroll from the bedroom to the kitchen to the sofa, you don’t want to let your guard down. Even though we may have become accustomed to working from home that doesn’t give us a pass from looking presentable for the onslaught of web meetings we still must attend on a weekly and often...

09 June, 2020 /

The global demand for cloud-based communication has been increasing at a rapid pace recently. It is estimated that the global cloud PBX market will grow at a compound annual growth rate of nearly 13%, reaching a value of 6.36 billion dollars by 2027.If you don’t switch to cloud communications, your competition will have an advantage. Many organizations have either already switched or are beginning the move to cloud technology. The benefits of switching your business to cloud include increased flexibility, improved performance, and lower cost. Nevertheless, there are still businesses that have not taken the final step to convert to...

04 June, 2020 /

With signs that the worst of the coronavirus pandemic may finally be receding into our rearview mirror, it’s time to focus our attention on restarting North Carolina’s economy. But where do we start on the roadmap to recovery? Certainly, we don’t want to do anything to fuel the second wave of potentially more severe infections or mortality. However, we need to recognize the catastrophic economic hardship inflicted on businesses and workers. A slow road into a recession is one thing. It’s different to go from a record low unemployment rate to slamming on the brakes and losing 36 million jobs...

02 June, 2020 /

Will your morning commute from home to the office be forever replaced with a bleary-eyed stroll from the bedroom to the kitchen in your fuzzy slippers? Maybe -- the COVID-19 pandemic has forced businesses to rethink how to manage their employees and remain productive, and a physical office setting isn’t a necessity anymore.   Notable employers like Twitter and Facebook are giving notice to workers that they will be able to work from home permanently. Others, like Barclays and Nationwide, have announced intentions to reduce their office space. “We’ve been investing in our technological capabilities for years, and those investments really paid...

28 May, 2020 /

Is your company ready for not just survival but growth as we enter the “new normal” after COVID-19? Withstanding the weeks of change and uncertainty have given businesses some challenges, to say the least. But as multiple states reopen in phases, there are some promising lessons we can learn. It would be quite a stretch to suggest there is a “silver lining" in a pandemic. There will, however, be innovative, and newly discovered ways to bounce back from this event. Many businesses can exceed their recovery expectations and emerge stronger. Moving ahead, we will know how to be prepared for unforeseen...

26 May, 2020 /

There is growing — but cautious — optimism that the very worst of the coronavirus pandemic is behind us, and we can start looking forward to a summer filled with fishing, golf, barbecues with family and friends, and other things that make life worth living. And speaking of inspiring news, here are 10 great things that you may not know about our softphone app: It is offered FREE to all of our valued customers. There is no additional charge of any kind. It is available for iOS and Android devices (smartphones and tablets). It installs quickly, and the streamlined clutter-free interface...

20 May, 2020 /

As the world advances toward reopening from the COVID-19 pandemic, your business needs to be prepared. Carolina Digital Phones has solutions to your communication needs through our dependable, affordable Voice over Internet Protocol (VoIP) telephone services. Our partners at AT&T IoT (Internet of Things) are preparing integrated solutions for businesses with public spaces in need of real-time monitoring of body temperature through Thermal Analytics. In the new economy, being able to monitor a large number of people without bringing your company to a halt will ensure your business or institution runs smoothly without major bottlenecks or delays. Being able to adapt...

18 May, 2020 /
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