In this digital age, effective communication is key to business success. Cloud-based PBX phone systems have transformed how companies with multiple locations can connect and collaborate. Say goodbye to disjointed communication and the hassles of traditional phone systems....
Is your Raleigh-based business fed up with a limited, restrictive, and excessively costly on-premise private branch exchange (PBX) phone system? If so, you need to switch to a flexible, scalable, and cost-effective hosted voice over internet protocol (VoIP) phone system from Carolina Digital Phone! Below, we highlight five key reasons why businesses in Raleigh -- and across the Triangle Area, as well as throughout North Carolina and the Southwest United States -- choose us: Substantial Ongoing Cost Savings With our hosted PBX phone system, there is no expensive hardware to purchase, install and maintain, or any costly trunk lines to rent. On top...
As the holiday season approaches, businesses are advised to prepare their phone systems to capitalize on increased demand and to enhance customer experience. Carolina Digital Phone offers six tips: configuring Hunt and Ring Groups to enhance call coverage; using Auto Attendant to share holiday messages and important information; providing seasonal Music on Hold to reduce customer frustration; encouraging staff to update their voicemail greeting with festive messages; setting Time of Day rules to cover employee absences and vacations; and providing support for Remote and Hybrid workers not able to go fully off-grid during the holiday period....
There are many situations in life when all signs point to a change for the better. When we heed these signs, we are always rewarded. When we ignore these signs, we always regret it — and wish we had a time machine to know then what we know now. With this in mind, if your business is seeing any or all of the following signs, then you can be sure that your old private branch exchange (PBX) phone system is holding your business back rather than driving you forward: 1. Your Old PBX Phone System is Insufficient Your business is not static and...
Supporting local businesses has crucial advantages; it bolsters the local economy, as money spent locally is reinvested in community services and indirectly supports other local merchants. Local businesses furnish employment opportunities and exceptional, personalized customer service. They foster trust, encouraging relationships in contrast to faceless corporations. Local entrepreneurs who create diverse marketplaces benefit from community support, while local industries often promote sustainability by minimizing transportation emissions. Moreover, these businesses contribute to building a tightly-knit community through sponsoring local events and charities. Buy local; it's not just a purchase but a decision to positively affect your community economically, environmentally, and socially....
There are some things that only folks from Charlotte, North Carolina understand. For example, Cheerwine won't make you tipsy, regardless of how much you drink. Barbecue sauce without vinegar is unacceptable. The only honest answer to "When does the humidity finally stop around here?" is "never." If you don't know much about hosted PBX, (aka, VoIP or Voice Over Internet Protocol) phone service, we do! Carolina Digital is a proud North Carolina Based VoIP company providing unparalleled customer service to customers big and small since the 1980s. When it comes to VoIP systems and cloud phones, we've been there since the...
If you are looking for the perfect hosted phone service with mobile connectivity with full unified communications features that work with your Android or iPhone, look no further. You have found the best cloud-based telephone service available nationwide. Carolina Digital Phone's national footprint and geo-redundant cloud-based service make your business easier and more effective to manage. We replace your existing and possibly outdated on-premise phone equipment with a feature-rich cloud-based PBX. That means your desk and smartphones work together and can manage them from your browser and mobile app. Cloud phone systems make it easier for your customers to contact...
Photo by Ian McIlwraith on Unsplash 5 Things to Look for in a Winston-Salem Hosted PBX CompanyWe all know that having the right information, at the right time, can make all the difference between rewarding decisions, and those that are regrettable decisions. For example, when you’re in Winston-Salem during rush hour, then you want to do your best to avoid East 5th Street. While you're at it, avoid North Church Street, North Liberty Street, 3rd Street, and Trade Street Northwest. Seriously, don’t get us started on Trade Street Northwest. Or, if you’re in the mood for some KILLER baked goods, you head...
It's NOT Too Good to be True: Cloud Phone Systems Save MoneyThough we'd rather not admit it, we've all suffered the misery of purchasing something that was so inexpensive that it seemed too good to be true — but we went ahead and bought it anyway, only to discover that the little voice in our head was 100% right.For example, how many of us have bought an ultra-cheap toaster, only to have it break down in a matter of months, weeks — or sometimes even days? And how many times have we booked a bargain basement motel room, only to...
As a small business owner, you will be happy to know that you can get all the big business telephone features without extra costs or worries – all you need to do is to use a Cloud-Based Hosted PBX from Carolina Digital Phone. A good network connects all of your staff and to your customers, regardless of location. Reach employees at headquarters, remote offices, home offices, and on the go can easilly via a single telephone number. With the good quality Cloud-based Hosted PBX solution from Carolina Digital Phone, all you will need is an IP phone and a connection...
