There are some solutions on the business landscape that are not just beneficial, but they are fundamentally transformative — and switching to VoIP phone service is definitely on this list!  Below we highlight 5 game-changing benefits of VoIP phone service: 1. VoIP Phone Service Unleashes Total Mobility  With a conventional landline phone system, employees need to juggle multiple phones - each with a different number: the corporate office phone, their home office phone, and their personally-owned smartphone (and in some cases, a corporately-supplied smartphone as well). Not only is this tedious, but it leads to frustrated colleagues and angry customers who never know the...

If your organization is exploring the possibility of switching to a cloud-based phone system, then we cannot give you a single powerful reason to do so. Instead, we can give you THREE powerful reasons: Reason #1: You Will Reach a Whole New Level of Mobility & Agility Thanks to a Cloud-Based Phone System    We all hope that we never have to see another lockdown. However, there is a realistic possibility that we may face them again — in one form or another — sooner rather than later. And even if we avoid that risk, there are other, more traditional reasons why it...

Mark Ledford, Director of Facilities at Christ United Methodist Church, a non-profit in Greensboro, NC, is singing the praises of Carolina Digital Phone. When it came time for the church to advance into the 21st Century and move its IT system to the cloud, it only made sense to include cloud-based telephones. That’s when the church chose to work with Carolina Digital Phone. Outside of working to provide the best possible digital phone system with 99.9% uptime and hundreds of free features plus unparalleled customer service, Carolina Digital Phone Owner/CEO Nicky Smith has always had a big heart for the church...

Deciding to make the switch from a conventional phone system to a cloud (a.k.a. VoIP) phone system is a smart move when you consider all of the advantages, which include: Significant initial and year-over-year cost savings. A wide range of enterprise-grade Unified Calling (UC) features such as voicemail-to-email, auto attendant, live call transfer, and more.Seamless scalability.No maintenance, update and upgrade costs.No technical support costs.Reliability and uptime (if the power goes out locally, the system will automatically shift to another area of the state/country where power is operational). The freedom to provide employees with a softphone or a deskphone (or both). Below, we...

These days, the need for businesses to “do more with less” is not just important: it’s essential! And that’s why a growing number of companies — from small firms to large enterprises — are upgrading to cloud (a.k.a. VoIP) office phone systems. Here are the 5 biggest reasons why 1. No PBX Costs With Office Phone Systems Conventional phone systems require an on-site private branch exchange (PBX). These are extremely expensive. While the exact amount depends on the size of the organization, generally the cost is about $1,000 per employee. So, a company with 15 employees would have to spend $15,000...