VoIP Archives

Top 5 Ways Our Competitors Lose Customers to Us

Carolina Digital Phone has been in business for more than 20 years. For very select companies in some industries, this is not an exceptionally long period. For example, founded in 1806, Colgate is still going strong and the legendary Pabst Brewing Company has been around since 1844. However, in the VoIP (Voice over Internet Protocol) marketplace, 20+ years is an ETERNITY. You can probably measure the average lifespan of a VoIP company in months rather than years. We have seen so many companies come and go — a few because they were unlucky, but the vast majority because they did...

19 September, 2023 / 0 Comments

Secrets of Business Phone Systems in Charlotte

If you are researching business phone systems in Charlotte, then here are 3 things that you need to know NOW — so that you don’t regret your decision and investment LATER: 1. A Voice Over Internet Protocol (VoIP) phone system is categorically superior to a landline phone system. There are several reasons for this, including: Significant up-front and ongoing cost savings. While every business is unique, it is typical to save 25-50% (or in some cases even more) when upgrading business communications from landline phone systems to VoIP phone systems Access to a wide range of Unified Calling (UC) features like video conferencing, presence,...

14 September, 2023 / 0 Comments

When to Disable SIP ALG to Fix VoIP Issues

SIP ALG is a technology that is available on most commercial routers, which is a networking device that forwards traffic to the Internet, or between local area networks (LANs). The “SIP” part refers to Session Initiation Protocol. This is an underlying service that powers all VoIP activity. For example, SIP registers devices, ensures call presence, and governs call audio. The "ALG" part refers to Application Layer Gateway. This is a network address translation (NAT) tool that changes private IP addresses and ports into public IP addresses and ports. It functions as a proxy to re-establish the destination addresses in data packets, which...

27 June, 2023 / 0 Comments

4 Reasons Why VoIP is Right for Start Up Businesses

Flash quiz: what do Apple, Amazon, and Google have in common? They were all born in a garage. Beginnings don’t get much humbler than that! Now, we can’t say that your start up will one day become a billion-dollar unicorn. But we can say that your success — and frankly, your survival — depends on getting the right technology, for an affordable price. A VoIP phone system (Voice over Internet Protocol) should be on the top of your “shopping list.” Here are 4 reasons why VoIP is right for start up businesses: 1. You Will Save Thousands in Up Front CapEx...

11 May, 2023 / 0 Comments

5 Ways Accounting Firms Can Benefit From VoIP

Tax season is here, which means that accounting firms need to be at their very best. Below, we highlight 5 Key Ways VoIP Can Help Accounting Firms to outperform and outpace their competition now and into the future: Total Mobility for Accounting Firms Among the biggest and most important ways that VoIP (short for Voice over Internet Protocol) phone systems can help accounting firms maximize productivity, efficiency, and client service is by enabling total mobility. All employees can make and receive calls from anywhere, simply by using an app on their smartphone. When an employee makes outgoing calls with the app, the accounting...

24 March, 2023 / 0 Comments

How to Use VoIP to Streamline Your Business Communications

Voice over Internet Protocol (VoIP) is a cloud-based phone system technology that enables businesses to make internet calls using a phone. It is quickly becoming the preferred choice for businesses that are looking to streamline their communication and reduce their costs. In this article, we will discuss the benefits of VoIP, how to choose the right VoIP provider, setting up VoIP, and getting the most out of it. What is VoIP? VoIP is a type of technology that allows voice and multimedia communications to be sent over the internet. It works by converting analog audio signals into digital data packets, which are...

13 March, 2023 / 0 Comments

3 BIG Mistakes When Choosing the Right Phone System for Your Business — and How to Avoid Them

When it comes to choosing the right phone system for your business, you definitely want to make a smart decision that allows you to take the shortest path to value and ROI. To ensure this outcome, here are 3 BIG mistakes and how to avoid them: Mistake #1 When Choosing the Right Phone System for Your Business: Not Focusing on SERVICE Frankly, this article could begin and end with this mistake alone, because it is so important to know about and avoid. Here is how the trap is set: a smooth, fast-talking phone company sales rep (or sometimes a whole bunch of them)...

29 December, 2022 / 0 Comments

5 Reasons Why Organizations Choose Carolina Digital Phone as Their Charlotte VoIP Phone System Provider

Your organization has decided to switch from an expensive and limited landline phone system to a cost-effective, agile, and future-proofed VoIP phone system. Good move! Now, you need to select the right partner to take the shortest path to value. Here are five reasons why organizations choose Carolina Digital Phone as their Charlotte VoIP phone system provider: 1. We Offer a Complete All-in-One VoIP Phone System Our all-in-one VoIP phone system delivers a full range of features that significantly improve productivity, performance, efficiency, and customer experience. When you join many other organizations in choosing us as your Charlotte VoIP phone system provider,...

20 September, 2022 / 0 Comments