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When we consult with a surgeon, while seated on the examination table we don’t expect them to try and sell us a timeshare (“you’ll love the ocean view!”). When we board an airplane, we don’t expect to hear the captain get on the intercom and invite passengers to stop by the cockpit to purchase a state-of-the-art smoothie blender. When we meet with an architect about redesigning our home, we don’t expect them to peer up from their blueprints and say: “while I’m here, perhaps we can talk about your pet insurance needs?” In other words, when we engage a specialist, we...

21 January, 2020 /

For years, businesses have relied on traditional landlines to enable their customers, colleagues, and other stakeholders to communicate with one another. It’s a tried-and-tested method that works.Today, though, the world is moving towards cloud-based telephone services: ordinary voice-based calls routed through the internet instead of landlines. These systems offer a host of benefits that businesses love. Please take a look at them below.1. Cost SavingsOwning and running a traditional business telephone service is not cheap. Not only do you have to pay monthly fees to the line and interchange provider, but you also have to employ people to maintain it...

20 January, 2020 /

When it comes to hunting out modern-day solutions to drum up growth within your business, you can often find yourself in a minefield of options without any serious guidance as to what can serve your company best. One solution that is becoming more and more popular with each passing year is that of VoIP service also known as as hosted cloud-based telephone services. We will go on to explain what a VoIP service is briefly in the next section, but the main focus of the article is to compare two companies providing cloud-based telephone solutions to businesses and see which...

19 January, 2020 /

Every Accounting Office should be using a cloud-based Telephone Service If you operate an accounting or bookkeeping firm and want more control over your communications, Carolina Digital Phone can help. With us, you get a local partner, dedicated to providing you with mobile communications that seamlessly integrate with your existing web infrastructure. When you choose Carolina Digital Phone, there’s no need to install expensive new landlines or rip up your old communication systems. We provide full integration through the cloud - and for less than you might expect. A Local Cloud Communications Company For Accounting Companies When it comes to choosing a cloud communications...

18 January, 2020 /

Whether they’re selling swimming pools or semiconductors, what do the world’s most successful sales reps have in common? They’re self-motivated. They’re driven. They’re persistent. They’re persuasive. They’re competitive. And perhaps most importantly: they rely on potent (and beloved) tools like a cloud phone system to help usher customers forward across the buyer’s journey. If you want to elevate your organization’s sales reps in 2020 and beyond — so that they’re consistently surpassing targets instead of struggling to meet them — then here are 5 reason why adding a cloud phone system ASAP is the way to go: 1. Dramatically Improve Response Times Research...

13 January, 2020 /

Switching providers and services is a pain. At home, we all know that we should be switching insurance, utilities, cell phone, internet, and other service providers every time our contracts run out.You should never stick to the same provider out of loyalty. Their costs are often hugely inflated in the second year, as all of the best offers and perks are offered to new customers. Your providers don’t show you any loyalty, so why do you give them any? With Carolina Digital Phone we will never change your pricing after your contract is up. If you are a loyal customer,...

10 January, 2020 /

The VoIP industry is booming — and there is no slowdown in sight: VoIP is now the fastest-growing industry in the U.S. (Source: IBIS World) Between 2017-2021, the global VoIP services market is projected to increase 10% (Source: Research & Markets) By the year 2020, there will be an estimated 204.8 billion corporate subscribers of VoIP systems around the world, and the industry overall will surpass $86 billion in annual revenue. (Source: Future Market Insights) Numbers like these are clearly paving the way for a new normal on the business landscape: one where a hosted VoIP phone system is the default...

10 January, 2020 /

Once upon a time, a thing called voicemail arrived on the scene — and it was great. Callers and recipients loved the convenience, the efficiency, and the results. Voicemail could do no wrong. Well, things have changed since then. These days, voicemail is generally regarded as a necessary evil; or by some people (especially millennials) as an outright evil. Instead of feeling glad that they’re being asked to leave a message, they feel frustrated, offended and insulted. What went wrong? How did voicemail go from being loved to loathed? Basically, it’s because businesses stopped using voicemail as a way to connect with callers....

09 January, 2020 /

Can you trust big companies to meet your telephony needs as a small business owner?  Probably not!  Most large companies offer generic, cookie-cutter products that do not meet the specific needs of your business. Their goal is to churn out as many services as possible and charge high rates to cover their capital costs, not provide solutions that fit their clients. Most will put you in a box, giving you what they want instead of cloud-based services that you actually need. The Popularity Of Cloud-Based Communications And The Importance Of Local Support The popularity of cloud-based telephone services is growing fast. An increasing number...

07 January, 2020 /

Are you still using your legacy phone system? Many businesses today are. We spend our days communicating with clients, suppliers, customers and investors over email, using online chat, and on the telephone. While in 2018 less than 50% of Americans had a landline phone at home, instead preferring to be wireless, using their smartphones for communication, most small businesses are still reliant on old fashioned, outdated and often costly legacy phone systems.These outdated systems can mean that you are missing important calls, facing static on the line, and other issues that really should be behind us as we move into...

28 December, 2019 /
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