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In today's agile business landscape, we cannot underrate the importance of a scalable system. It is not a question of whether you will need to respond to change. Rather, it is a matter of when, how fast, and to what extent.VoIP (Voice over Internet Protocol) is becoming the go-to solution for businesses of all sizes. VoIP offers many benefits for organizations. These include lower costs, better teamwork, and scalability. This makes it possible to add or remove users as their needs change without interrupting service or adding fees.First, the Bad NewsTraditional landline phone systems are anti-scalable. This is true for...

10 August, 2023 /

As a business owner or other decision-maker in your company, you probably know that when searching for the best Greensboro Voice Over Internet Protocol (VoIP) provider, sometimes Google isn’t your friend. Well, it is…and it isn’t. Google is friendly in that all you have to do is type “best Greensboro VoIP provider” (or something similar). Once you click search, you get many options that could be significantly better than traditional phone service. Googling is free, fast, and you don’t even have to say please and thank you. But, Google doesn’t do a great job when it comes to evaluating one business VoIP...

09 August, 2023 /

The financial services industry market in the U.S. is booming. Assets under management (AUM) are projected to hit $57.03 trillion in 2023 and show an annual growth rate (CAGR 2023-2027) of 9.12%, resulting in a market volume of $80.87 trillion by 2027. However, with more growth comes stiffer competition. According to the U.S. Bureau of Labor Statistics (BLS), there were more than 330,300 financial advisors in the U.S. in 2021. By 2031, that number increases by 50,900. That represents a 15% rate of job growth. That is much higher than the average growth rate for all occupations at 7%. As such, financial advisors...

25 July, 2023 /

Some companies believe customer service is merely one aspect of what they do. And then there are some companies whose commitment to customer service is part of their DNA. At Carolina Digital Phone, for more than 20 years we have earned a reputation for customer service that, from what our customers, partners, and peers tell us, is unrivaled in the marketplace. To us, delivering exceptional customer service is not just what we do. It is WHO WE ARE. At Carolina Digital Phone, we know that providing a smooth and memorable customer journey is crucial to our success. We strive to ensure that...

19 July, 2023 /

One of the most important investments a small office will make is a phone system. Make the right decision, and the path to value and ROI will be short and straightforward. But make the wrong decision, and get stuck with an expensive, inflexible liability. To help ensure that a small office phone system is profitable and rewarding -- instead of costly and regrettable -- here are 7 reasons why you should focus on Voice Over Internet Protocol (VoIP) as your choice for a small office telephone system: 1. Substantial Up-front and Ongoing Cost Savings For large multi-site enterprises, cutting costs is important. But...

17 July, 2023 /

Carolina Digital Phone’s Hosted Cloud Phone System for HVAC Companies It is predicted that the HVAC systems market will experience a 5.6% CAGR during the next several years. North America accounts for the largest market share. According to projections by Extrapolate, the market is expected to reach a valuation of USD 273 billion by 2032. This is due to the increasing adoption of modern infrastructure worldwide. Additionally, the growing demand for energy-efficient solutions, as well as technological advancements in the HVAC industry, are some of the major factors driving growth. HVAC VoIP provides Ongoing Growth To stay competitive, many HVAC companies are looking...

22 June, 2023 /

While all businesses have ebbs and flows, seasonal businesses such as those in the tourism, hospitality, landscaping, gardening, home improvement, and recreation industries have high peaks — and deep valleys. As long as people are at home and not working, businesses such as ski resorts, golf courses, summer camps, and food trucks have to plan accordingly. A cloud telephone system is a perfect solution for seasonal businesses.  Because of the flexibility, it offers a variety of features and benefits that can help them make the most of their off-season while still being prepared for when things get busy. Here are just...

22 June, 2023 /

In recent years, remote working has become increasingly popular among both small businesses and large enterprises. Yet, some managers and business owners have been reluctant to implement remote working (or hybrid remote working which is a mix of home-office/in-office), because they don't see the advantages and mistakenly see the move as a downgrade.However, research has revealed that the opposite is true: remote working, when it is structured, deployed, supported, and managed properly, delivers significant benefits: These benefits include:Reduced costs & increased profitabilityBusinesses save an average of $22,000 per year in overhead costs for each full-time remote worker. As long as...

15 June, 2023 /

Searching for the best business phone service in Alamance, NC should be easy, right? You simply head out to Mr. Google’s Neighborhood, and within a second you find plenty of options throughout Alamance County. Problem solved. Or…not quite! When shopping for a business phone service in Alamance County, there are a few key factors to consider. First, you’ll want to look at the features provided by each provider and determine which ones best fit your needs. Do you need long-distance calling capabilities? Voicemail? Advanced call forwarding features? Different providers offer different packages, so it’s important to make sure you ’re getting...

06 June, 2023 /

Effective communication is a vital aspect of any organization. It helps to foster strong working relationships, promote teamwork, and improve overall performance. Communication in the workplace is not solely limited to verbal interactions but also extends to non-verbal cues such as facial expressions, body language, and written messages. The primary types of workplace communication include formal and informal communication. Formal communication is highly structured, while informal communication is more relaxed, and often takes place between colleagues outside of work-related contexts. Effective communication is reached when information is shared, accurately, and timely, and feedback is received appropriately. Communication is critical to building a...

31 May, 2023 /
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