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At Carolina Digital Phone, we encourage our potential customers to perform due diligence when comparing our VoIP business phone system with our competitors, such as Spectrum Business Connect, 8x8, Ring Central, Vonage, etc. Why do we welcome competition instead of avoiding it? Because we are extremely confident that when our potential customers conduct a rigorous "apples to apples" evaluation, they will objectively determine that we are the smart choice.  Below, we highlight the three pillars -- which we call the "3 Ps" -- that separate and elevate us from Spectrum Business Connect (and the rest, big and small): PEOPLE, PRODUCT, and...

27 December, 2023 /

A new year is on the horizon, and it is time to gaze into our crystal ball to anticipate what will unfold in 2024. In our view, 3 key trends in communication will dominate the narrative in the coming months: 1. More Remote Workers Will Get VoIP Phone Systems The pandemic thrust remote work from the sidelines into the mainstream. And now, while many companies are reverting to a 100% in-office workforce, many are continuing with a remote or hybrid model (for a variety of reasons). To support these remote workers, we anticipate more companies of all sizes to switch from a conventional...

16 December, 2023 /

Telecommunication has evolved significantly, with traditional analog phone systems coexisting alongside digital phone systems. This article compares these two options, highlighting their unique features and benefits. Digital systems, primarily Voice over Internet Protocol (VoIP), offer advanced functionalities and flexibility, while traditional systems provide reliability and simplicity. Understanding these differences can help you choose the right system for personal or business use....

07 December, 2023 /

Is your Raleigh-based business fed up with a limited, restrictive, and excessively costly on-premise private branch exchange (PBX) phone system? If so, you need to switch to a flexible, scalable, and cost-effective hosted voice over internet protocol (VoIP) phone system from Carolina Digital Phone! Below, we highlight five key reasons why businesses in Raleigh -- and across the Triangle Area, as well as throughout North Carolina and the Southwest United States -- choose us:   Substantial Ongoing Cost Savings With our hosted PBX phone system, there is no expensive hardware to purchase, install and maintain, or any costly trunk lines to rent. On top...

16 November, 2023 /

Carolina Digital Phone offers a Voice over Internet Protocol (VoIP) phone system that addresses major global communication challenges. The system facilitates better connectivity for remote and hybrid workforces, promoting a sense of cohesion and teamwork. It eliminates the difficulties, costs and risks associated with maintaining multiple on-premise Private Branch Exchange (PBX) phone systems. The system also enhances the customer experience by providing local and toll-free numbers, time-of-day or day-of-week routing, and text messaging options. Carolina Digital Phone's VoIP system is positioned as a key solution for businesses looking to address communication issues and enhance their global presence....

09 November, 2023 /

In the bustling world of VoIP businesses in North Carolina, ensuring compliance and efficient communication with state agencies is pivotal. This is where the role of a Registered Agent becomes indispensable. Serving as a crucial liaison between your business and the state, a Registered Agent ensures you never miss important legal notifications, maintains your company's good standing, and aids in navigating the intricacies of state regulations. If you're looking to establish or maintain a thriving VoIP venture in NC, understanding and securing a reliable Registered Agent can be the cornerstone of seamless operations and regulatory harmony....

19 October, 2023 /

Effective communication is necessary for success in today's fast-paced business world. As businesses expand their reach geographically and digitally, they need reliable, efficient, and affordable communication tools. VoIP technology is a revolutionary advancement transforming the way businesses communicate. Voice over Internet Protocol (VoIP), commonly known as Internet telephony, is a technology that allows users to make voice calls using broadband Internet instead of a traditional analog phone line. This might sound technical, but in simpler terms, it is using the Internet to make phone calls. The value of this technology lies not just in its ability to transmit voice over the...

16 October, 2023 /

The evolution of telecommunication has transitioned from traditional phone services to advanced digital phone services, enabled by the proliferation of the internet and digital technology. This transition symbolizes a push for efficient and meaningful connectivity. Digital phone services, notably Voice over Internet Protocol (VoIP), offer numerous benefits such as cost efficiency, versatility, mobility, scalability, and improved call quality. These services not only provide voice calls, but also video calls, text messaging, voicemail, and file sharing. Although reliant on internet connectivity, the robustness of digital phone services is continuously improving. The future is likely to see further integration of these platforms...

16 October, 2023 /

If you are researching business phone systems in Charlotte, then here are 3 things that you need to know NOW — so that you don’t regret your decision and investment LATER: 1. A Voice Over Internet Protocol (VoIP) phone system is categorically superior to a landline phone system. There are several reasons for this, including: Significant up-front and ongoing cost savings. While every business is unique, it is typical to save 25-50% (or in some cases even more) when upgrading business communications from landline phone systems to VoIP phone systems Access to a wide range of Unified Calling (UC) features like video conferencing, presence,...

14 September, 2023 /

When it comes to evaluating and choosing a cloud phone system, there are a lot of things to consider. Be sure to think about things like auto attendant, unlimited calling, mobile device apps for remote teams, video conferencing, and instant messaging. Then there are things like voicemail transcriptions, team messaging, toll-free numbers, and a list of advanced features to consider. Yet, in the big picture and long run, there is one factor that — more than any other — will determine whether your experience is profitable and rewarding, or costly and regrettable: RELIABILITY. Sounds simple, right? Well yes…and no. The “Reliability Problem”...

22 August, 2023 /
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