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Many municipalities were caught off-guard when the COVID-19 pandemic required them to make a swift change to remote work. Businesses at all levels, but particularly in local government, were forced to address a host of concerns from a shortage of secure infrastructure and increased risks of cyber-attacks to untrained staff managing critical information without the help of their IT team. Let’s take a look:InfrastructureWithout pre-planning for a teleworking-friendly structure, many offices were ill-prepared for the stay-at-home orders at the outset of the pandemic. Lacking reliable communication and collaboration tools like VoIP or a committed hosting platform, many didn’t even have...

10 June, 2020 /

Will your morning commute from home to the office be forever replaced with a bleary-eyed stroll from the bedroom to the kitchen in your fuzzy slippers? Maybe -- the COVID-19 pandemic has forced businesses to rethink how to manage their employees and remain productive, and a physical office setting isn’t a necessity anymore.   Notable employers like Twitter and Facebook are giving notice to workers that they will be able to work from home permanently. Others, like Barclays and Nationwide, have announced intentions to reduce their office space. “We’ve been investing in our technological capabilities for years, and those investments really paid...

28 May, 2020 /

There is growing — but cautious — optimism that the very worst of the coronavirus pandemic is behind us, and we can start looking forward to a summer filled with fishing, golf, barbecues with family and friends, and other things that make life worth living. And speaking of inspiring news, here are 10 great things that you may not know about our softphone app: It is offered FREE to all of our valued customers. There is no additional charge of any kind. It is available for iOS and Android devices (smartphones and tablets). It installs quickly, and the streamlined clutter-free interface...

20 May, 2020 /

As the world advances toward reopening from the COVID-19 pandemic, your business needs to be prepared. Carolina Digital Phones has solutions to your communication needs through our dependable, affordable Voice over Internet Protocol (VoIP) telephone services. Our partners at AT&T IoT (Internet of Things) are preparing integrated solutions for businesses with public spaces in need of real-time monitoring of body temperature through Thermal Analytics. In the new economy, being able to monitor a large number of people without bringing your company to a halt will ensure your business or institution runs smoothly without major bottlenecks or delays. Being able to adapt...

18 May, 2020 /

In today’s current climate, video conference security has become more important than ever before. More people are remote working in light of the coronavirus lockdown. Getting used to remote working isn’t easy. You need to get your routine figured out and you need to get used to the different tools you will be using while working from home. It’s a big shift! And, this is represented effectively when it comes to the different statistics out there in regards to collaboration tools and the usage of online video context. Let’s take a look at the case of Zoom...

30 April, 2020 /

A virtual private network (VPN) encrypts traffic between a device (e.g. computer, laptop, tablet, or smartphone) and a network. Since hackers don’t have the encryption key, they can’t snoop and steal data. That’s the good news. The bad news is that because millions of people are working from home right now due to the coronavirus pandemic, VPNs are getting overloaded with traffic. Reports show that the global use of some VPNs has increased by 165 percent since March 11. This is causing some remote workers to experience sluggish data connectivity speeds, which is making it frustrating (and sometimes impossible) to participate...

28 April, 2020 /

These days, the word “revolutionized” gets thrown around rather loosely. It’s used to describe everything from kitty litter, to air fresheners, to apps that can help find a lost TV remote control (OK, that’s pretty useful, but revolutionary?).  However, there are situations when labeling something revolutionized isn’t fluff and hype: it’s an honest, objective assessment because it has re-invented a concept and established a new category of excellence and expectation. And without question, one such scenario is cloud telephone systems.  Here are five ways that cloud telephone systems have revolutionized business communications: 1. Cloud Telephone Systems Enable Small Businesses to Look and Act...

24 February, 2020 /

The year was 1991. The nation’s movie lovers flocked to see Naked Gun 2 ½: The Smell of Fear (and after demanding their money back, took in The Silence of the Lambs). In pop music, C&C Music Factory promised to make us sweat, Madonna pledged to justify her love, and Bonnie Raitt gave us all something to talk about. In the IT world, Linus Torvalds (no, not the guy from Peanuts waiting for the Great Pumpkin) launched the Linux operating system kernel, while Bill Gates and friends released MS-DOS 5.0. And something else happened in 1991 that changed, well, everything:...

20 February, 2020 /
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