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Seeking Unparalleled Telephone Service for Your Business? At Carolina Digital Phone, we don’t just gain customers; we build lasting relationships. Immerse yourself in our 'White Glove Service' that instills confidence and significantly enhances your operations. We stand apart from large firms by offering tailored solutions meticulously crafted to meet your unique business needs, ensuring a strengthened strategic position. Say goodbye to one-size-fits-all approaches – call us for a bespoke communication experience!...

21 September, 2023 /

In today's digital age, having a reliable business telephone system isn't just an option—it's a necessity. Amidst the clutter of countless service providers, the Carolina Digital Phone Team emerges as a beacon of personalized, dependable service. Why? Because we're not just providers; we're your neighbors. We understand that our community is the backbone of our success, and we're committed to giving back in the best way we know how—by offering unmatched communication solutions tailored for local businesses. From our quick and easy on-site installations to our round-the-clock local support, we’re not just another service provider; we're a community-centric team committed...

09 September, 2023 /

When upgrading from a landline phone system to a flexible, future-proofed, and feature-rich VoIP phone system (a.k.a. cloud phone system), a key question you need to answer is: “What business phone equipment should we select?” At Carolina Digital Phone, for many years we have recommended — and continue to strongly recommend — Yealink digital phones. That's because Yealink designs them to work with all kinds of business phone systems. That way, you are not locked into one business phone service provider. The reasons why we suggest Yealink as the digital phone solution are: selection, call quality, ease of use, reliability, features, and...

24 August, 2023 /

When it comes to evaluating and choosing a cloud phone system, there are a lot of things to consider. Be sure to think about things like auto attendant, unlimited calling, mobile device apps for remote teams, video conferencing, and instant messaging. Then there are things like voicemail transcriptions, team messaging, toll-free numbers, and a list of advanced features to consider. Yet, in the big picture and long run, there is one factor that — more than any other — will determine whether your experience is profitable and rewarding, or costly and regrettable: RELIABILITY. Sounds simple, right? Well yes…and no. The “Reliability Problem”...

22 August, 2023 /

There are many significant and game-changing benefits of a VoIP business communication system. Among the benefits are total mobility, scalability, flexibility, and, significant up-front and ongoing cost savings. However, as a business owner or decision-maker you know there is one crucial benefit that stands above and apart from the rest: disaster recovery. How Does VoIP Disaster Recovery Work? VoIP phone systems use a broadband internet connection transferring both audio and video (for videoconferencing). If the internet connection goes offline for any reason — such as natural disasters like hurricanes and floods — then an automatic failover process kicks in and switches to...

17 August, 2023 /

In today's agile business landscape, we cannot underrate the importance of a scalable system. It is not a question of whether you will need to respond to change. Rather, it is a matter of when, how fast, and to what extent.VoIP (Voice over Internet Protocol) is becoming the go-to solution for businesses of all sizes. VoIP offers many benefits for organizations. These include lower costs, better teamwork, and scalability. This makes it possible to add or remove users as their needs change without interrupting service or adding fees.First, the Bad NewsTraditional landline phone systems are anti-scalable. This is true for...

10 August, 2023 /

Effective communication with clients is essential for any business, and even more so for service-based industries like dentistry. Choosing the right telephony system is thus a crucial step towards success. Many dental practices opt for cloud-based telephone facilities - a transition that all modern dental offices should consider.Given the significance of telephone systems in the current business landscape, it is crucial to analyze all aspects of this decision. Here is a comprehensive guide for dentists on everything they need to know about cloud phone systems.Dental Office Phone systemA dental office phone system is an essential part of any dental practice....

08 August, 2023 /

What is a Business Phone?Today, more than ever, effective communication is paramount to success. Business owners understand the significance of staying connected with their customers, employees, and stakeholders. Ensuring seamless information flow, collaboration, and productivity is vital.A business phone is a crucial tool for any business owner or entrepreneur. It facilitates seamless communication among team members and with customers and clients. In recent years, business phones have evolved greatly, moving away from traditional physical phones towards more advanced solutions.At Carolina Digital Phone, we understand the importance of reliable and feature-rich business phone solutions. As a trusted VoIP provider with over...

03 August, 2023 /

There are some things that only folks from Charlotte, North Carolina understand. For example, Cheerwine won't make you tipsy, regardless of how much you drink. Barbecue sauce without vinegar is unacceptable. The only honest answer to "When does the humidity finally stop around here?" is "never."  If you don't know much about hosted PBX, (aka, VoIP or Voice Over Internet Protocol) phone service, we do! Carolina Digital is a proud North Carolina Based VoIP company providing unparalleled customer service to customers big and small since the 1980s. When it comes to VoIP systems and cloud phones, we've been there since the...

03 August, 2023 /

Cloud services have drastically changed the modern business landscape. With easy access to business-critical services over the internet, it's made running your company cost less and more accessible. However, choosing the right services can be quite a challenge, especially with the overwhelming number of choices available. One of the most widely-used cloud services today is VoIP or Voice over Internet Protocol telephone service. Whether it's long-distance calling solutions or focusing solely on local service support, there are many options to pick from when it comes to choosing the ideal cloud-based telephone service for your business. In this article, we're going to...

26 July, 2023 /
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