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If you are a business owner or executive, then obviously you want to find ways to save money — especially these days with so much uncertainty about the future. Switching from a landline telephone system to a cloud telephone system will save your business anywhere from around 20%-50% per year (and possibly more). Plus, your staff — regardless of whether they are in a home office or workplace location — will have access to a full range of enterprise-grade calling features like voicemail-to-email and auto attendant that will help them be more productive and efficient. On top of this, your customers...

21 May, 2020 /

Welcome to lockdown! This is a weird time for everyone, and that's putting it lightly/ so many of us are used to waking up early and rushing through morning exercise, breakfast, a coffee or two, and even kissing our partners on the cheek goodbye. Often, we may not see our family before leaving the house. However, with lockdown, everything has changed. Working from home is the new normal for many, and if you've never worked from home before, then it can be a challenge to adjust. To help you overcome this sudden and unexpected shift in your life, here are five...

02 April, 2020 /

Some businesses that want to reap the many advantages of switching from a conventional landline telephone to a cloud telephone system — such as saving thousands of dollars a year, connecting their remote workforce, seamless scalability, business continuity, and the list of goes on — are nevertheless hesitant to do so, because they fear that audio quality will suffer. This perception is understandable. Oversubscribed VoIP services like Skype and Google Voice are notorious for static, echo and dropped calls. There are just too many users. Think of it like a hospital designed to serve a region of 100,000 people, instead trying...

27 February, 2020 /

Communication affects every part of your business. From reaching to new clients to interacting with customers, efficient communication ensures your business will reach its goals. Because of this, turning to Cloud-based Hosted Telephone Service can help your business grow by offering three distinct improvements over the standard phone system. Learn here about all three and how they can help your small business. How Can Small Businesses Benefit From Hosted Telephone Service? 1. Cost Saving With no need for a physical phone line a Hosted Telephone service doesn’t come with high installation costs or maintenance fees due to being online. Offering remote access from...

31 January, 2020 /

For years, businesses have relied on traditional landlines to enable their customers, colleagues, and other stakeholders to communicate with one another. It’s a tried-and-tested method that works. Today, though, the world is moving towards cloud-based telephone services: ordinary voice-based calls routed through the internet instead of landlines. These systems offer a host of benefits that businesses love. Please take a look at them below. 1. Cost Savings Owning and running a traditional business telephone service is not cheap. Not only do you have to pay monthly fees to the line and interchange provider, but you also have to employ people to maintain it...

20 January, 2020 /

When it comes to hunting out modern-day solutions to drum up growth within your business, you can often find yourself in a minefield of options without any serious guidance as to what can serve your company best. One solution that is becoming more and more popular with each passing year is that of VoIP service also known as as hosted cloud-based telephone services. We will go on to explain what a VoIP service is briefly in the next section, but the main focus of the article is to compare two companies providing cloud-based telephone solutions to businesses and see which...

19 January, 2020 /

Switching providers and services is a pain. At home, we all know that we should be switching insurance, utilities, cell phone, internet, and other service providers every time our contracts run out.You should never stick to the same provider out of loyalty. Their costs are often hugely inflated in the second year, as all of the best offers and perks are offered to new customers. Your providers don’t show you any loyalty, so why do you give them any? With Carolina Digital Phone we will never change your pricing after your contract is up. If you are a loyal customer,...

10 January, 2020 /

Picture the scene, a successful North Carolina based business owner wants to add some new features to her existing phone service. Her clients expect to be able to get in touch with her whenever they need to, so all she wants is out of hours call handling and calls to be forwarded to her cellphone. These services mean that she can keep her business moving and functioning to the best of its ability. Hardly a tall ask you may say. After all, she is a customer with a company that has needs.And after what seems like days on hold listening...

17 December, 2019 /

Making the change to a cloud based service could be one of the best things you decide to do for your business. However, there are some business considerations you will need to make to ensure this is the right decision for you at this time.Do You Need More Flexibility?Compared to traditional phone lines, cloud allows for more flexibility. This is because cloud services enable just about any company to easily adapt to future changes. A traditional phone system will usually require the purchase of additional hardware, but a cloud system could safeguard you already.Do You Need Disaster Recovery?One of the...

26 September, 2019 /

It’s Easy Being Green: How a Cloud Phone System Makes Your Business Environmentally FriendlyReducing your business’s carbon footprint does more than just help protect the environment for future generations — it also demonstrates your community and social leadership, and helps you impress the growing number of consumers who are choosing eco-friendly companies. For example:81% of consumers feel strongly that companies should help improve the environment. (Source: Conference Board Global Consumer Confidence Survey)50% of consumers consider a company’s environmental reputation as they make product choices. (Source: Shelton Group)33% of consumers choose to buy goods and services from brands who they believe...

10 August, 2019 /
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