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Before the coronavirus crisis, remote working was surging. Now, it is here to stay and will become even more common in the months and years ahead. If your company isn't gearing up for remote working solutions, you'll be left behind by your competition. Here are 8 reasons why a cloud phone system is a transformative game-changer for remote working: 1. Remote workers can make and receive calls — as well as access many other functions such as chat, SMS, and presence — simply by plugging in an IP phone to their computer or laptop. Using a landline is not necessary. 2. Hybrid...

15 June, 2021 /

Crystal Wright is the Office Manager at LDR & Co. Building Technologies which is actually multiple companies. One business, AirCon Carolina, is a leading design and build mechanical engineer firm. They specialize in biotech and pharmaceutical facilities, cleanroom technologies, and mission-critical sites. LDR Technologies is a licensed full-service mechanical contractor that specializes in providing industrial, commercial, and institutional service and unit replacement in North Carolina. While they provide HVAC installation and service, they are more specialized to work with hospitals and labs. Prior to coming to LDR & Co., Crystal worked at a construction company and said “We need to try...

08 June, 2021 /

These days, the need for businesses to “do more with less” is not just important: it’s essential! And that’s why a growing number of companies — from small firms to large enterprises — are upgrading to cloud (a.k.a. VoIP) office phone systems. Here are the 5 biggest reasons why 1. No PBX Costs With Office Phone Systems Conventional phone systems require an on-site private branch exchange (PBX). These are extremely expensive. While the exact amount depends on the size of the organization, generally the cost is about $1,000 per employee. So, a company with 15 employees would have to spend $15,000...

28 April, 2021 /

Right now, tens of millions of people who would otherwise be working in a corporate office are working from home. This is a good thing. If the COVID-19 pandemic happened 20 years ago, remote working would be far less viable of an option. Yes, people had internet at home back then, too. But connectivity speeds were much slower, and many were still using dial-up modem technology. Imagine taking 15 minutes to download a presentation (and even longer to upload one). And as for real-time video conferences: forget about it! However, the fact that millions of people are working remotely right now...

25 April, 2021 /

Here’s a fantastic service for anyone looking for professionally recorded business telephone system prompts, greetings, and more. Carolina Digital Phone has partnered with Snap Recordings, the leading online provider of professional voice recordings for business telephone systems. You can now order custom voicemail greetings, promotional on-hold messages, announcements, prompts, or any other type of telephone recordings directly from our website. Professional Voices Using the online wizard, create professional-quality telephone recordings, and establish instant credibility with your callers. Simply register for a free account, choose your voice talent and music, type or paste your script into our message editor, and pay securely online....

02 September, 2020 /

We’ve all heard that we are living in “The New Normal.” It’s a term tossed about by the news media and anyone else trying to wrap their heads around how much the world has changed seemingly overnight thanks to the worldwide coronavirus pandemic and, not too long ago, the recession of 2007-2009 - often referred to as “The Great Recession.”The dictionary defines the word normal as “conforming to the standard or the common type; usual; average.” As a business owner, do you want the label of average? Being average doesn’t make much of an impact nor does it drive innovation...

06 August, 2020 /

In the business world, there too are many acronyms to try to remember them all. The same goes for electronics. But there are a few that will make your workday so much easier. One is “BLF” which stands for Busy Lamp Field on your IP business telephone. While it doesn’t sound very sexy, the BLF indicator just might be your new BFF (Best Friend Forever). The BLF has been around for quite some time but is more useful now than ever on cloud-based phones.On most modern telephones, the BLF is usually a small Light Emitting Diode (LED). Great, another acronym!...

27 July, 2020 /

One of the most important — and also the most loved — features of a cloud-based phone system is Auto-Attendant. Much more than an answering machine, Auto-Attendant is an automated, sophisticated, customizable, and VERY easy-to-use virtual receptionist.Key Benefits Here are some benefits of Auto-Attendant that will make your team wonder how they managed without it:Answer calls with a professional and customized company greeting. You’ll never miss a call again, even during busy times and after hours.Route incoming calls based on business hours, date, date range, or specific caller ID. For example, you can automatically direct calls from a key supplier...

09 July, 2020 /

At the height of World War II, Sir Winston Churchill said, “Never let a good crisis go to waste.” Think about it. On the surface, what possible good could arise from a crisis? The answer is that it gives us an urgency to examine and rethink how things are working and how we can improve. With that in mind, here are five ways companies can learn and benefit from the coronavirus crisis:Embrace and Encourage Working From HomeNaturally, some businesses cannot implement a distributed workforce. However, allowing some employees to work at least partially from a home office is not only...

07 July, 2020 /

Carolina Digital Phone, a locally homegrown business based in Greensboro North Carolina is committed to helping Arts of North Carolina in uniting people and communities to strengthen and celebrate a creative North Carolina. The arts and culture industry, an essential economic driver as well as a vital cultural asset for North Carolina, has been devastated by COVID-19. Along with airlines, restaurants and sports, the arts and cultural sector took the first major financial blow dealt by the coronavirus. In the earliest days of the crisis, nearly all performances and festivals were canceled, and museums shut their doors to comply with calls...

03 July, 2020 /
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