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In our continuing Customer Spotlight series, we are focusing on The Greensboro Urban Ministry. Assistant Executive Director Mark Sumerford was kind enough to take a few minutes out of his busy day to speak with us. Feeding Those In Need In North Carolina, over 15% of the population don’t know where their next meal is coming from. Greensboro Urban Ministry offers free meals daily and gives out emergency groceries four days a week. The Potter’s House Community Kitchen provides a hot, nutritious lunch every day, including holidays. In addition to the community lunch, Potter’s house also provides breakfast and dinner to guests staying...

24 January, 2022 /

Steve Worrell, owner of Steven W. Worrell CPA, P.A., combines his expertise in accounting with a passion for music, having played in a rock band for over 40 years. His firm provides strategic financial planning and tax compliance services. Worrell emphasizes the importance of technology in maintaining connections with his bandmates while working on new music projects....

17 January, 2022 /

Ross Cox, a seasoned business coach with 50 years of experience, leads ActionCOACH to help businesses regain their footing post-pandemic. After losing half his clients during COVID-19, he emphasizes seeking guidance for success. Cox encourages business owners to take small, consistent steps toward improvement, fostering growth through dedicated coaching and honest feedback....

20 December, 2021 /

Laura Way, CEO of Arts Greensboro, has led the organization through the challenges of the COVID-19 pandemic, securing over $1 million in funding for local artists. She emphasizes the importance of community support for the arts as a means to drive economic growth. Way advocates for investing in the creative economy to attract talent and enhance Greensboro’s cultural landscape....

13 December, 2021 /

Like most government agencies, the City of Lexington, North Carolina needed to bring its phone system into the 21st Century. Their Mitel phone system was aging, and the city was looking to have some redundancy outside of their facility. Systems Administrator Lindsay  Hedrick, who has been with the city for 6 years, opted to take their communications to the cloud! Previously, all of their hardware was on-site. Now, The City of Lexington has moved its telephone services into the cloud with Carolina Digital Phone. Before the move, he says, they relied on their telephone vendor heavily for support - all the...

29 October, 2021 /

If you thought ransomware was scary, now the world of cybersecurity is contending with an even more diabolical threat - killware. No, we’re not talking about SkyNet, the self-aware AI computer security network from the Terminator movies hell-bent on destroying all humans. But the idea of cyberattacks actually designed to kill people is, apparently, all too real. After the Colonial Pipeline ransomware attack in the Spring of 2021 - which disrupted a major fuel delivery pipeline and resulted in the company paying a $4.4 million ransom -  companies large and small are on edge. And with good reason, according to Homeland...

15 October, 2021 /

The Federal Communications Commission recently announced the $7.17 billion Emergency Connectivity Fund Program generating an overwhelming response. That demand, combined with the recent spike in coronavirus cases, has prompted them to announce a second application filing window. The funds are being made available to schools and libraries to request funding for connected devices and broadband connections for off-campus use by students, school staff, and library patrons for the current 2021-22 school year. “The Emergency Connectivity Fund is the single largest effort to bring connectivity and devices to students who lack them.” according to acting Chairwoman Jessica Rosenworcel. “The need is there,...

23 September, 2021 /

When French West Vaughan in Raleigh, NC - the nation’s 15th largest independently-held public relations and integrated marketing agency -  needed to replace their 20-year old phone system they started doing some research. They had an outdated Nortel system that FWV’s Executive Assistant Sharon Kemp says just needed to go. Not only was it getting increasingly difficult to get replacement parts, but the cost was also outrageous. But what sold FWV on Carolina Digital Phone wasn’t just the hundreds of included features that make our phone systems extremely flexible or the money they saved moving their phones to the cloud. It...

14 September, 2021 /

The Dangers of Accepting the "New Normal" January 2020 seems like a lifetime ago for many of us. For business owners, it may feel like a good deal longer. But that’s the last time many of us can remember operating under normal parameters before COVID-19 changed everything. For months we’ve had to cope with crippling uncertainty and ulcer-inducing anxiety. They’ve had to adjust to a state of affairs that’s terrifyingly referred to as “The New Normal”. A state of affairs that’s anathema to the tireless entrepreneur. Business owners from all walks of life have had to make sweeping operational changes on the...

04 September, 2021 /

If you have questions about choosing between Carolina Digital Phone and Zultys, we have the answers. We have put together the important information you will need to compare and make the right choice. Let's start by looking at some benefits. Benefits of Carolina Digital Phone The benefits of choosing to go with Carolina Digital Phone are many. To start with, you get a dial-by-name directory, an intro greeting, and even a post-welcome greeting too. For conferences, you have leader login options with the chance of being able to reject anonymous calls. Calling line ID blocking is also another welcome feature, which all...

30 August, 2021 /
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