SUPPORT LOGIN
GET STARTED!

To Our Valued Customers: With the novel coronavirus (COVID-19) spreading around the globe so rapidly in recent weeks, I am taking this opportunity to share with you the key actions that we are taking in response: maintaining business continuity, maintaining high availability of services, offering our mobile app for remote workers, and introducing our next day telework solution for remote workers. Each of these is described below. [su_highlight]1. Maintaining Business Continuity[/su_highlight] Our office remains open, and our staff is ready to provide the exceptional support that you have come to expect from us. Should it become necessary for us to temporarily close our...

29 March, 2020 /

Working from home is not for the faint of heart. Where is the motivation to set the alarm in the morning? Wearing pants has become optional. I sit down to work and then remember the dishes in the sink, the lightbulb that needs to be replaced, and the plants that need watering. Pets become both a comfort and a source of distraction. Lack of human interaction has me wondering if I always had the urge to cut my own hair or if cabin fever is finally setting in for good. The internet is frothing with information about coronavirus: the symptoms, the...

28 March, 2020 /

Get Your Team Back to Working Remotely from Home With Carolina Digital Phone's Cloud-based Telephone Service. Get your business back online tomorrow! Get your employees working for home tomorrow! Call us by noon (336) 850-5400 and we can ship direct to their homes a digital phone that you can manage and monitor from the cloud. You can be back in business quicky with remote workers having access to each other by phone, chat, video and answering your customer calls, making calls and keeping your business operational!If hardware financing is required we have made arrangements with finance companies to help you make this transition as smooth...

23 March, 2020 /

Carolina Digital Phone, a leading hosted VoIP and telecommunications firm based in North Carolina that serves businesses, government agencies, non-profit organizations, and academic institutions nationwide, is proud to announce that it has received its 100th 5-star review from satisfied customers. The verified reviews, which were provided by customers through multiple sites including Google, Facebook, the Better Business Bureau, and Yelp, can all be accessed through the Carolina Digital Phone website at https://carolinadigitalphone.com. A sampling of some of the 5-star feedback includes: “Carolina Digital Phone answers promptly, solves our issues efficiently, and we have a personal contact with our own representative who stops in...

20 March, 2020 /

We Are Helping the Community by Offering 3 Free Months of Cloud-Based Services for Organizations impacted by Coronavirus All healthcare providers, schools (K-12 and Community Colleges), and non-profit organizations who are new customers and impacted by COVID-19 get free access to Carolina Digital Phone’s Advanced Cloud-Based Telephone Services. This includes 16 participants per video meeting and our existing feature rich set of services. You can call us for fast setup (336) 850-5400 or complete the form below for a quick call back from one of our onboarding specialists. IP based telephones and hardware purchased are not included in this offer. If hardware financing is...

19 March, 2020 /

Anyone who knows me in my personal or professional life knows that I’m an incurable optimist. This doesn’t mean that I don’t face problems and challenges head-on, because I certainly do. And it also doesn’t mean that I “sugar coat” truth, facts or reality. Sometimes things aren’t good. And occasionally, they’re downright bad. But it does mean that I believe in focusing on the positives, and as the old and wise saying goes: when life gives you lemons, make lemonade. And so, it may come as a surprise that a self-described optimist like me would want to share some of the...

06 March, 2020 /

As we blogged about recently, the HD audio quality on business-grade cloud telephone systems is superior to landline phone systems, because the former uses wideband technology and the latter uses narrowband technology (learn more here). Today, we’ll look at another key reason why a growing number of businesses are upgrading to a cloud telephone system: they’re fed up with landline calls that sound like a bowl of Rice Krispies; that is, they snap, crackle and pop. Here are the key reasons why: 1. Corroded Phone Lines The plain old telephone system (POTS) uses copper wire technology that hasn’t been new and innovative since...

05 March, 2020 /

As part of our longstanding commitment to give back to the community and help make a lasting positive impact in the lives of our neighbors, we are delighted to announce that we are once again donating our expertise, equipment and services as part of the acclaimed Extreme Nonprofit Makeover program. Now in its 16th year and pioneered by Dr. Sue Polinsky, the President of leading web development firm TechTriad, the Extreme Nonprofit Makeover provides a 501(c)(3) nonprofit organization based in Guilford County with a complete technology makeover at absolutely no cost, so that it can expand and enhance its community-focused work...

03 March, 2020 /

Some businesses that want to reap the many advantages of switching from a conventional landline telephone to a cloud telephone system — such as saving thousands of dollars a year, connecting their remote workforce, seamless scalability, business continuity, and the list of goes on — are nevertheless hesitant to do so, because they fear that audio quality will suffer. This perception is understandable. Oversubscribed VoIP services like Skype and Google Voice are notorious for static, echo and dropped calls. There are just too many users. Think of it like a hospital designed to serve a region of 100,000 people, instead trying...

27 February, 2020 /

A well-established tenet is that it’s unwise to mix business and politics. However, there are exceptions to most rules, and this is one such instance because this article is about both business and politics. To start with, when it comes to politics, we are living in a very confusing and contradictory age. Despite the proliferation of political news and commentary that takes place around us 24/7, as a nation we are drifting further and further away from anything resembling thoughtful, political discourse. Personally, I don’t think this is because we spend too much time talking (and arguing) about politics. Rather, I...

25 February, 2020 /
Show more
Loading...