SUPPORT LOGIN
GET STARTED!

Over the last few decades, growth in the cloud-based (VoIP) phone service industry has been massive. Here are some of the statistics: By 2020, VoIP will have approximately 204.8 billion subscribers worldwide. (Source: Future Marketing Insights)VoIP is the fastest-growing industry in the world. (Source: IBISWorld)Total revenues for U.S. VoIP service providers reached $14 billion in 2019 (Source: IBISWorld)  VoIP is now the #1 telephone choice by U.S. businesses. (Source: Software Advice)70% of businesses have already deployed Unified Communications (UC) in the cloud, or plan to do so in the near future. (Source: InformationWeek)The hosted VoIP industry is expected to grow at a...

15 November, 2019 /

According to research by IBISWorld, the law firm industry in the U.S. has grown over the past five years at an annual growth rate of 2.3%, and in 2019 surpassed $330 billion in total revenue. There are over 440,000 law firms that support over 1.3 million jobs, with operators ranging from sole practitioners with a local and regional focus, to large multi-service firms with a state-wide or national footprint. Industry DisruptionDespite the fact that the law firm industry is growing — largely due to the strengthening overall economy in the years since the Great Recession of 2007/2008 — it is also...

09 November, 2019 /

According to research by IBISWorld, the size of the auto repair industry in the U.S. has surged to $69 billion dollars a year, driven by more than 271,000 businesses — from single-location shops to large nationwide franchises — who collectively provide over 577,000 jobs in communities and cities from coast to coast. No Slowdown in Sight Market research firm Future Market Insights highlights that the U.S. auto repair industry is projected to expand at a 5.8% CAGR through 2027 due to a convergence of factors, such as: An increase in the average age of vehicles due to technological advancements. An increase in...

09 November, 2019 /

Communication is vital in any business. Whether you are talking to customers or internally to employees, ensuring your company has an efficient and reliable local service provider is essential to make sure business operations run smoothly. Fortunately, communications technology has been advancing in recent years and in turn, giving your company more options for improving systems such as office phone solutions, Voice over Internet Protocol (VoIP) and extending flexibility within your organization through virtual office solutions. If you’re one of the many businesses that have felt trapped in current communications contracts or are unsure where to turn to compare services for...

02 November, 2019 /

October 9, 2019: Today Spectrum has experienced a nationwide outage effecting millions of businesses and residential customers in North Carolina, South Carolina, Kentucky, Georgia, Ohio and many mid-western states. When calling Spectrum their Tier 1 Support Team will deny they have a problem, but after being transferred to a higher level technician they will tell you they are having a massive outage and do not have an estimated time for recovery.A recent Tweet from @Ask_Spectrum says they "do not have an estimated time of repair".Additional Resources can be found at https://outage.report/us/spectrum and also https://downdetector.com/status/spectrum/map/...

09 October, 2019 /

Hosted Cloud Frequently Asked Question: What is IP Strobe Lighting and How Does it Work?Recently, we looked at the basics of IP Paging, and how it is ideal for organizations such as corporations, schools, retailers, manufacturers, and more that need to broadcast announcements to multiple employees in one or more areas. However, what if your organization operates in a noisy environment such as a warehouse or call center, in a noise sensitive environment such as a courthouse or hospital, or needs to ensure compliance with ADA and OSHA regulations? That is where IP Strobe Lighting enters the picture!What is IP...

04 October, 2019 /

Cloud phone systems play an increasingly influential role in communications and customer engagement. With more and more businesses looking to benefit from modern hosted cloud services, it’s crucial to know what you’re looking for when shopping around for the best provider. If you’re on a mission to upgrade or update your telecommunications systems, here are 5 important considerations to bear in mind.Top considerations when choosing a cloud service providerEvery business owner wants to achieve the best outcomes, and this often depends on making the right decisions. There is an ever-growing number of cloud service providers out there, so how do...

30 September, 2019 /

Business cloud systems are becoming a popular option for modern businesses on an international scale. We at Carolina Digital Phone are proud to be able to deliver the best VoIP service that North Carolina business owners can access. Our system is designed to be simple to use, easy to set up and have scalability built-in. With fantastic customer reviews, we are confident that we can provide the ultimate solution that you need. However, you might still be wondering whether this is the right choice for you.Here are just some of the advantages that you can gain from switching to a...

28 September, 2019 /

Recently, we highlighted that the biggest missing piece of the Google Voice for business puzzle is a severe lack of technical support. Basically, there isn’t any. Businesses that run into problems or need guidance on how to use a calling feature have two undesirable options:Wade through pages and pages of online help, and hope that they find the answers they need (and further hope that they have the in-house technical expertise to understand and apply a bug fix, workaround, configuration change, etc.).Post their problem on a crowdsourcing platform, and (yet again) hope that someone can give them a hand…eventually. Unfortunately,...

27 September, 2019 /

In the 21st century, communication is the key to success in business. Whatever the nature, size and scope of your enterprise you need to be able to make the outbound calls that secure new business and facilitate healthy operations while ensuring that when your clients need you, you’re never more than a phone call away. And in the digital age, more and more businesses are choosing to eschew traditional telecoms networks for VoIP (Voice over Internet Protocol) services to facilitate their business communications.If you’re considering changing over to VoIP for the first time, you risk walking into a potential minefield....

27 September, 2019 /
Show more
Loading...
© 2000-2024 Carolina Digital Phone, Inc. All Rights Reserved • Privacy Policy • Terms of Service • HIPAA Compliance