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One of the most important investments a small office will make is a phone system. Make the right decision, and the path to value and ROI will be short and straightforward. But make the wrong decision, and get stuck with an expensive, inflexible liability. To help ensure that a small office phone system is profitable and rewarding -- instead of costly and regrettable -- here are 7 reasons why you should focus on Voice Over Internet Protocol (VoIP) as your choice for a small office telephone system: 1. Substantial Up-front and Ongoing Cost Savings For large multi-site enterprises, cutting costs is important. But...

17 July, 2023 /

We all love getting free stuff. From extra perks and upgrades at hotels to having your friendly mechanic throw in some extras because, well, it's just a nice thing to do.  Yet, there are times when things that appear to be "free" and are advertised as such, are riddled with problems and risks. And if you're thinking of getting a free Internet phone number for your business from a service like Google Voice, then you definitely want to heed this warning. Here are the five reasons why a (so-called) free internet phone number for your business is actually a costly liability instead...

10 July, 2023 /

In theory, all employees would be supplied with a corporately-owned smartphone for work-related communications. But in practice, this simply isn’t feasible for many companies, because the cost is enormous to provide each individual with a separate phone. And frankly, it’s not even desirable by many employees, who would much rather use their sleek and stylish late-model iPhone vs. something that was leading edge back when people were flocking to see The Wolf of Wall Street. And so, by financial necessity as well as personal preference, millions of employees use their personal phone for work; especially if they are remote/hybrid workers. If this is...

05 July, 2023 /

Carolina Digital Phone’s Hosted Cloud Phone System for HVAC Companies It is predicted that the HVAC systems market will experience a 5.6% CAGR during the next several years. North America accounts for the largest market share. According to projections by Extrapolate, the market is expected to reach a valuation of USD 273 billion by 2032. This is due to the increasing adoption of modern infrastructure worldwide. Additionally, the growing demand for energy-efficient solutions, as well as technological advancements in the HVAC industry, are some of the major factors driving growth. HVAC VoIP provides Ongoing Growth To stay competitive, many HVAC companies are looking...

22 June, 2023 /

While all businesses have ebbs and flows, seasonal businesses such as those in the tourism, hospitality, landscaping, gardening, home improvement, and recreation industries have high peaks — and deep valleys. As long as people are at home and not working, businesses such as ski resorts, golf courses, summer camps, and food trucks have to plan accordingly. A cloud telephone system is a perfect solution for seasonal businesses.  Because of the flexibility, it offers a variety of features and benefits that can help them make the most of their off-season while still being prepared for when things get busy. Here are just...

22 June, 2023 /

The advanced features of a VoIP phone system bring significant additional value when compared to traditional landlines. VoIP systems often include additional features such as call forwarding, call routing, and virtual extensions, which enhance productivity and streamline communication within an organization. Additionally, VoIP systems typically offer advanced call management features like voicemail-to-email transcription, call recording, and video conferencing, enabling seamless collaboration and improved customer service. With cost-effective pricing plans and scalability, VoIP phone systems deliver an array of features that go beyond the limitations of traditional landlines, making them indispensable tool for modern businesses....

20 June, 2023 /

As a small business owner, you will be happy to know that you can get all the big business telephone features without extra costs or worries – all you need to do is to use a Cloud-Based Hosted PBX from Carolina Digital Phone. A good network connects all of your staff and to your customers, regardless of location. Reach employees at headquarters, remote offices, home offices, and on the go can easilly via a single telephone number. With the good quality Cloud-based Hosted PBX solution from Carolina Digital Phone, all you will need is an IP phone and a connection...

19 June, 2023 /

The reputation of your phone number is crucial for outbound call centers. If you are using new numbers or ones previously noted as spam, it can set off red flags for carriers and blocking apps. This is especially true in light of STIR/SHAKEN regulations. As a result, you may not be able to reach potential customers interested in what you have to offer - ultimately resulting in decreased revenue....

16 June, 2023 /

Business telephone equipment typically refers to things like a phone system (sometimes referred to as a PBX/private branch exchange), handset phones, headsets (sometimes referred to as softphones), hubs for conference calls, and so on. If you are searching for business telephone equipment in NC, then here are 3 things that you want to know: 1. You Best Option is a Cloud-Based Phone System Software and services that run on the internet instead of locally on a computer — better known as “the cloud” — are everywhere these days, and there is no slowdown in sight. By 2025, Gartner estimates that a whopping...

13 June, 2023 /

Work-related stress is a common issue among Americans, with 83% reporting suffering from it. For small business owners, this stress can have a significant impact on their personal and professional lives. This affects their outlook on the future and requires them to dedicate more time to resolving work-related issues. One of the best ways to reduce stress and bring balance back into your life is by taking a vacation. This can it help you relax and recharge. Additionally, it provides an opportunity to gain perspective and return with a newfound enthusiasm for your work. However, when you're running a small business,...

08 June, 2023 /
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