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In today's agile business landscape, we cannot underrate the importance of a scalable system. It is not a question of whether you will need to respond to change. Rather, it is a matter of when, how fast, and to what extent.VoIP (Voice over Internet Protocol) is becoming the go-to solution for businesses of all sizes. VoIP offers many benefits for organizations. These include lower costs, better teamwork, and scalability. This makes it possible to add or remove users as their needs change without interrupting service or adding fees.First, the Bad NewsTraditional landline phone systems are anti-scalable. This is true for...

We all love getting free stuff. From extra perks and upgrades at hotels to having your friendly mechanic throw in some extras because, well, it's just a nice thing to do.  Yet, there are times when things that appear to be "free" and are advertised as such, are riddled with problems and risks. And if you're thinking of getting a free Internet phone number for your business from a service like Google Voice, then you definitely want to heed this warning. Here are the five reasons why a (so-called) free internet phone number for your business is actually a costly liability instead...

The White House has made a historic investment to bridge the digital divide by announcing the $42.45 billion High-Speed Internet Grant Program. The funding is part of the $1 trillion bipartisan infrastructure bill. This program aims to connect every American to affordable and reliable high-speed internet. The bill addresses the disparities that exist in underserved communities. Key takeaways from this announcement are: Digital Divide The passage of the Infrastructure Investment and Jobs Act brings with it renewed hope for closing the digital divide that has long plagued communities across the country. The bill brings a historic investment in high-speed broadband infrastructure. It is...

Regardless of your business, your long-term success takes more than just your love of what you do and your ambition. It is basically a question of whether or not you are making sales. Having the right tools to be competitive in today's high-tech world is critical.Sales play an integral role in businesses. They help stimulate local economic growth, support communities and encourage corporate social responsibility. Ultimately, sales are the driving force that makes this achievable.Thinking about how to boost sales and execute your vision? Texting services provide a solution for both startups and established businesses. Let's explore business texting, marketing,...

Yet another indicator that across North Carolina, the work being done by economic development organizations is paying off. For the second year in a row, North Carolina was announced as the winner of Site Selection magazine’s Prosperity Cup.  The magazine is the official publication of the Industrial Asset Management Council. The Prosperity Cup recognizes state-level economic development agency success based on a 10-point index of criteria derived largely from capital investment project activity the previous calendar year. Watching North Carolina Bloom The fact that North Carolina has been selected two years running is not lost on Site Selection’s senior editor, Gary Daughters. Daughters...

If you are planning on adding locations now or in the future, then here are 10 reasons why VoIP is — by far — the BEST multi-location phone system for your business. Getting The Best Multi-Location Phone System You’ll dramatically reduce your telecommunications costs. There is no expensive on-site phone system to purchase and maintain, and domestic long-distance calls are always free.   Your phone bill will be predictable. No more fluctuating from one month to the next, which helps you with budget management and financial forecasting.  You can connect multiple locations on a single, centralized system. Yet at the same time, each location can...

Steve Worrell, Owner of Steven W. Worrell CPA, P.A., consults with various companies on accounting, technology, and management projects ranging from strategic planning to full system implementations.  He also maintains a strong concentration of tax compliance services for his client base. Steve is one of many Carolina Digital Phone customers with a story to tell. Outside of work, Steve is a Boy Scout Leader and a rock ‘n roller at heart. He has been playing in the same rock band since his days as an undergrad at UNC-Chapel Hill in 1979. As a freshman living in Morrison Dorm, he and dorm-mate...

Ross Cox - ActionCOACH Business Coaching It’s no secret that many businesses have had a tough go of things for almost two years due to the ongoing COVID-19 pandemic. But even during the best of times, as a business owner, you may be struggling. No matter where you may be in your journey, there are always questions and challenges. And, just like in our personal lives, we all can benefit from trusted advice and guidance from someone we respect. This is where ActionCOACH comes in. Meet Ross Cox. With 50 years of experience as a business leader and his desire to...

The Dangers of Accepting the "New Normal" January 2020 seems like a lifetime ago for many of us. For business owners, it may feel like a good deal longer. But that’s the last time many of us can remember operating under normal parameters before COVID-19 changed everything. For months we’ve had to cope with crippling uncertainty and ulcer-inducing anxiety. They’ve had to adjust to a state of affairs that’s terrifyingly referred to as “The New Normal”. A state of affairs that’s anathema to the tireless entrepreneur. Business owners from all walks of life have had to make sweeping operational changes on the...

If you are planning on upgrading your business phone system you have surely come across hosted VoIP. What exactly is it, and how can your company benefit from a hosted VoIP from Carolina Digital Phone? Voice over Internet Protocol, known as VoIP, converts phone calls into a series of data packets and transmits calls to the public telephone network. Unlike on-premises telephone systems, hosted VoIP provides your business complete phone service from a local, trusted VoIP provider over your existing internet connection avoiding the costly copper phone lines. Instead of owning and maintaining an on-premise server, a hosted VoIP solution from Carolina...