Learning from our own mistakes is smart. But learning from the mistakes of others is wise — and also a heck of a lot less painful, tragic, awful…you get the picture.If your business has decided to switch from your conventional landline phone system to a...

We all know that in recent years, an increasing number of customers — especially millennials — want text-based customers support, such as live web chat, email, mobile SMS, and online knowledge portals. Long Live the Phone However, this doesn’t mean that customers are anti-phone. On the contrary,...

If you are a business owner or executive, then obviously you want to find ways to save money — especially these days with so much uncertainty about the future. Switching from a landline telephone system to a cloud telephone system will save your business anywhere from...