When we analyze a customer’s telecommunications needs and present a customized solution, the first thing we usually hear is: “wow, I had no idea that we could be saving so much!”Of course, there are several reasons why a hosted cloud phone system dramatically reduces telecommunications costs.However, the other side of the coin that we want our customers to understand, is that conventional premises-based phone systems are (and always have been) excessively expensive. Here are the key reasons why:1. Maintenance FeesMaintenance fees for a conventional premises-based phone system can reach into the thousands of dollars a year. What’s more, most businesses...

Although it initially surfaced in the middle of 90s, Voice over Internet Protocol (VoIP) witnessed its phase of major adoption during 2015. Last year it has been anticipated that the VoIP market across the globe will experience an exponential growth in next 5 years. Certainly, the worldwide financial slump had a lot to do with the slow adoption rate but many people might be thinking about the reasons for the resurgence of VoIP now. Among many other a reason, a major one is the presence of high-speed low-cost broadband internet. The presence of fiber optic, high speed broadband now available...

Barcelona, 26th March 2018. An Irish startup based in Cork, Velona Systems has made waves at the Mobile World Congress in Barcelona (MWC) by announcing their most advanced security solution for online communication. Velona Systems has claimed it to be as effective against security threats as a vaccine. This security system is based on session initiated protocols or SIP. Its inventors have claimed that they are the first to introduce a product based on SIP and focused on threat for any Voice over Internet Protocol (VoIP) system. In case you have been thinking why does it matter so much? Then...

If your organization is thinking of switching to a hosted cloud phone system, then you certainly have a list of questions that our team will be delighted to answer.However, to give you the information you need even faster, we’ve put together a list of Frequently Asked Questions that we’ve received over the years. Ideally, the following will answer some of your questions, and our team will do the rest!Question: What is the number one reason that organizations switch to a hosted cloud phone system?Answer: Every organization is unique, and has specific need priorities, objectives, risks and opportunities. With this in...

Across the country, an increasing number of law firms — from solo practitioners and smaller partnerships, to large multi-practice areas and multi-site enterprises — are making the switch from a conventional landline phone system, to an advanced and innovative hosted business cloud phone system.And since lawyers as a breed are trained to be highly skeptical — which is a good thing! — it’s not surprising that the reasons that they’re making the switch has nothing to do with marketing hype, and everything to do with pragmatic advantages and benefits. Below are the 3 most important:1. Dramatically Lower CostsWhile each law...

Allen Place, Texas, March 2018, Cytracom Cytracom launched Integrated Voice Intelligence Engine to provide its customers better VoIP solutions. With the increasing demands of the customers to provide them with more thorough analytics and technical reports VoIP providers field from other industries, the VoIP service providers are looking for better ways to satisfy their customers and meet their expectations. VoIP providers are also facing demands to resolve the customer related issues in a quicker and more efficient way. Hence to overcome this pressure many VoIP service providers are in an effort to introduce new tools to handle their system more...

If you ask employees why they love their hosted cloud phone system and would sooner call in sick or stage a sit-in before going back to a conventional landline system, they’ll usually focus on features, features and yet more features.Whether they’re using video conferencing to connect face-to-face with colleagues, getting voicemails and faxes delivered to their inbox, creating customized auto-attendant greetings — and the list goes on — the biggest complaint that employees have about a hosted cloud phone system is that they didn’t get one sooner.At the same time, supervisors are also big hosted cloud phone system fans thanks...

The VoIP industry took its baby steps in the early 2000s. And since then it is expanding and growing to become a bigger and more competitive market. The predicted growth of this ever developing industry is 9.8 in the subsequent four years. The communication industry witnessed the rapid advances in the VoIP technology within the span of few years and therefore has become the most prominent industry in giving seamless services. In past few months and years, we have seen many collaborations of VoIP companies as the consequence of the increasing demands of the VoIP services by individuals and businesses...

Leading hosted telecommunications firm Carolina Digital Phone has concluded a multi-phase VoIP phone system implementation for nonprofit organizations in the Greensboro, NC area, including: Habitat for Humanity of Greater Greensboro (both main office and ReStore outlet), Housing Consultants Group (multiple locations), Greensboro Housing Coalition, and Community Housing Solutions, respectively.The project, which commenced in late 2017, involved moving the aforementioned nonprofit organizations into a new shared location that had been renovated with a modernized internet and telecommunications infrastructure. Carolina Digital Phone’s in-house team of experts installed 64 seats, 6 fax bridges and 2 sidecars, which are auto-attendant extensions that enhances VoIP phone system functionality and usability. The team also provided on-site testing and...

In the past across most industries and sectors, remote workers were the exception (and we’d all hear them brag at parties about their glorious office-less job). However, these days remote working isn’t just trending, but it’s the norm!3 Out of 4 Workers Will Be Mobile by 2020 According to research from IDC, the number of mobile workers in the U.S. will grow to a staggering 105.4 million by 2020, at which time approximately 3 out of every 4 employees will work at least part — if not all — of the time away from the office.Given the surge in remote working,...