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For those who don't know us, Carolina Digital Phone is a local company specializing in cutting-edge telecommunication solutions. We've been serving businesses in the Greensboro area since 2000, and we're passionate about helping them connect and thrive in our digital age. Joining the Chamber was a no-brainer for us. It's more than just an organization; it's a network of passionate individuals and businesses dedicated to making Greensboro a better place. Through the Chamber, we've forged valuable connections, discovered new opportunities, and gained access to resources that have helped us grow and contribute to our community....

26 February, 2024 /

Thanksgiving is a wonderful time to share with family and friends (and alas, eat a bit too much turkey and cranberry sauce!). But it's also an opportunity to reflect on things that we are grateful for. At Carolina Digital Phone, we are extremely thankful for our large (and growing!) customer base. On behalf of our entire team, here are the three reasons why our gratitude to customers is higher than ever: 1. Without Our Customers WE DO NOT EXIST! This may seem too obvious to point out. But we all know that there are some companies (we won't mention any names!) that have...

20 November, 2023 /

Is your Raleigh-based business fed up with a limited, restrictive, and excessively costly on-premise private branch exchange (PBX) phone system? If so, you need to switch to a flexible, scalable, and cost-effective hosted voice over internet protocol (VoIP) phone system from Carolina Digital Phone! Below, we highlight five key reasons why businesses in Raleigh -- and across the Triangle Area, as well as throughout North Carolina and the Southwest United States -- choose us:   Substantial Ongoing Cost Savings With our hosted PBX phone system, there is no expensive hardware to purchase, install and maintain, or any costly trunk lines to rent. On top...

16 November, 2023 /

Carolina Digital Phone has been in business for more than 20 years. For very select companies in some industries, this is not an exceptionally long period. For example, founded in 1806, Colgate is still going strong and the legendary Pabst Brewing Company has been around since 1844. However, in the VoIP (Voice over Internet Protocol) marketplace, 20+ years is an ETERNITY. You can probably measure the average lifespan of a VoIP company in months rather than years. We have seen so many companies come and go — a few because they were unlucky, but the vast majority because they did...

19 September, 2023 /

As a business owner or other decision-maker in your company, you probably know that when searching for the best Greensboro Voice Over Internet Protocol (VoIP) provider, sometimes Google isn’t your friend. Well, it is…and it isn’t. Google is friendly in that all you have to do is type “best Greensboro VoIP provider” (or something similar). Once you click search, you get many options that could be significantly better than traditional phone service. Googling is free, fast, and you don’t even have to say please and thank you. But, Google doesn’t do a great job when it comes to evaluating one business VoIP...

09 August, 2023 /

What is VoIP? Are you curious about the wonders of VoIP? Well, let us fill you in! VoIP, short for Voice over Internet Protocol, is a technology that allows voice calls to be made over the Internet using digital signals. Gone are the days of relying on traditional telephones and circuit-switched networks. With VoIP, the future of communication is here! So, how does VoIP work its magic? It's quite simple. Instead of relying on analog signals like traditional phones, VoIP converts your voice into digital signals. Those signals are then sent over your high-speed internet connection. This means that you can make...

24 July, 2023 /

Your organization has decided to switch from an expensive and limited landline phone system to a cost-effective, agile, and future-proofed VoIP phone system. Good move! Now, you need to select the right partner to take the shortest path to value. Here are five reasons why organizations choose Carolina Digital Phone as their Charlotte VoIP phone system provider:  1. We Offer a Complete All-in-One VoIP Phone System Our all-in-one VoIP phone system delivers a full range of features that significantly improve productivity, performance, efficiency, and customer experience. When you join many other organizations in choosing us as your Charlotte VoIP phone system provider,...

20 September, 2022 /

If your organization is evaluating various VoIP (a.k.a. cloud-based) phone systems, then naturally you will focus on factors like total cost of ownership, scalability, functionality, features, integrations, and security. All of these aspects are vital and need to be on your checklist. But there is another piece of the puzzle that will ultimately determine whether your investment is rewarding and profitable, or regrettable and costly: local tech support.  Below, we highlight five reasons why you should INSIST on local tech support for your VoIP phone system: 1. Local Tech Support Gives You On-Site Coverage Ideally, many of your support-related issues can be dealt...

13 January, 2022 /

As we recently highlighted, there are 10 reasons why Google Voice is NOT a business telecommunications solution — and the recent integration of Google Voice with G Suite doesn’t change this. In case you’d like a recap, here are the 10 reasons: No Business Caller ID No Technical Support Number Porting Limitations SMS Problems Feature Limitations (e.g. no toll-free numbers, no vanity numbers, no hunt groups, etc.) Blocked Calls Quality Issues Privacy Concerns Voicemail Confusion No Implementation Help Any of these reasons — let alone all 10 of them — is enough to disqualify Google Voice as a legitimate, reliable business...

20 September, 2019 /
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