SUPPORT LOGIN
GET STARTED!

We Are Helping the Community by Offering 3 Free Months of Cloud-Based Services for Organizations impacted by Coronavirus All healthcare providers, schools (K-12 and Community Colleges), and non-profit organizations who are new customers and impacted by COVID-19 get free access to Carolina Digital Phone’s Advanced Cloud-Based Telephone Services. This includes 16 participants per video meeting and our existing feature rich set of services. You can call us for fast setup (336) 850-5400 or complete the form below for a quick call back from one of our onboarding specialists. IP based telephones and hardware purchased are not included in this offer. If hardware financing is...

19 March, 2020 /

Anyone who knows me in my personal or professional life knows that I’m an incurable optimist. This doesn’t mean that I don’t face problems and challenges head-on, because I certainly do. And it also doesn’t mean that I “sugar coat” truth, facts or reality. Sometimes things aren’t good. And occasionally, they’re downright bad. But it does mean that I believe in focusing on the positives, and as the old and wise saying goes: when life gives you lemons, make lemonade. And so, it may come as a surprise that a self-described optimist like me would want to share some of the...

06 March, 2020 /

As we blogged about recently, the HD audio quality on business-grade cloud telephone systems is superior to landline phone systems, because the former uses wideband technology and the latter uses narrowband technology (learn more here). Today, we’ll look at another key reason why a growing number of businesses are upgrading to a cloud telephone system: they’re fed up with landline calls that sound like a bowl of Rice Krispies; that is, they snap, crackle and pop. Here are the key reasons why: 1. Corroded Phone Lines The plain old telephone system (POTS) uses copper wire technology that hasn’t been new and innovative since...

05 March, 2020 /

As part of our longstanding commitment to give back to the community and help make a lasting positive impact in the lives of our neighbors, we are delighted to announce that we are once again donating our expertise, equipment and services as part of the acclaimed Extreme Nonprofit Makeover program. Now in its 16th year and pioneered by Dr. Sue Polinsky, the President of leading web development firm TechTriad, the Extreme Nonprofit Makeover provides a 501(c)(3) nonprofit organization based in Guilford County with a complete technology makeover at absolutely no cost, so that it can expand and enhance its community-focused work...

03 March, 2020 /

Some businesses that want to reap the many advantages of switching from a conventional landline telephone to a cloud telephone system — such as saving thousands of dollars a year, connecting their remote workforce, seamless scalability, business continuity, and the list of goes on — are nevertheless hesitant to do so, because they fear that audio quality will suffer. This perception is understandable. Oversubscribed VoIP services like Skype and Google Voice are notorious for static, echo and dropped calls. There are just too many users. Think of it like a hospital designed to serve a region of 100,000 people, instead trying...

27 February, 2020 /

A well-established tenet is that it’s unwise to mix business and politics. However, there are exceptions to most rules, and this is one such instance because this article is about both business and politics. To start with, when it comes to politics, we are living in a very confusing and contradictory age. Despite the proliferation of political news and commentary that takes place around us 24/7, as a nation we are drifting further and further away from anything resembling thoughtful, political discourse. Personally, I don’t think this is because we spend too much time talking (and arguing) about politics. Rather, I...

25 February, 2020 /

These days, the word “revolutionized” gets thrown around rather loosely. It’s used to describe everything from kitty litter, to air fresheners, to apps that can help find a lost TV remote control (OK, that’s pretty useful, but revolutionary?). However, there are situations when labeling something revolutionized isn’t fluff and hype: it’s an honest, objective assessment because it has re-invented a concept and established a new category of excellence and expectation. And without question, one such scenario is cloud telephone systems. Here are five ways that cloud telephone systems have revolutionized business communications....

24 February, 2020 /

Communication affects every part of your business. From reaching to new clients to interacting with customers, efficient communication ensures your business will reach its goals. Because of this, turning to Cloud-based Hosted Telephone Service can help your business grow by offering three distinct improvements over the standard phone system. Learn here about all three and how they can help your small business. How Can Small Businesses Benefit From Hosted Telephone Service? 1. Cost Saving With no need for a physical phone line a Hosted Telephone service doesn’t come with high installation costs or maintenance fees due to being online. Offering remote access from...

31 January, 2020 /

When we consult with a surgeon, while seated on the examination table we don’t expect them to try and sell us a timeshare (“you’ll love the ocean view!”). When we board an airplane, we don’t expect to hear the captain get on the intercom and invite passengers to stop by the cockpit to purchase a state-of-the-art smoothie blender. When we meet with an architect about redesigning our home, we don’t expect them to peer up from their blueprints and say: “while I’m here, perhaps we can talk about your pet insurance needs?” In other words, when we engage a specialist, we...

21 January, 2020 /

For years, businesses have relied on traditional landlines to enable their customers, colleagues, and other stakeholders to communicate with one another. It’s a tried-and-tested method that works.Today, though, the world is moving towards cloud-based telephone services: ordinary voice-based calls routed through the internet instead of landlines. These systems offer a host of benefits that businesses love. Please take a look at them below.1. Cost SavingsOwning and running a traditional business telephone service is not cheap. Not only do you have to pay monthly fees to the line and interchange provider, but you also have to employ people to maintain it...

20 January, 2020 /
Show more
Loading...