8 Must-Have Unified Communications and Collaboration Tools in a VoIP Phone System

It is widely understood that a VoIP phone system (a.k.a. cloud phone system) is much more cost-effective than a conventional landline phone system — potentially saving tens or even hundreds of thousands of dollars a year in overall telecommunication costs.  However, there is another key reason why organizations in all sectors are upgrading to VoIP. They want to access a range of must-have unified communications and collaboration tools, including:  Unified Communications and Collaboration Tool #1: Video Conferencing During the pandemic, many employees went from never having experienced a video conference, to experiencing a few video conferences a week (or sometimes a day!). A...