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23 Sep

Posted at 09:26h in Achieving Success, Blog by

The Federal Communications Commission recently announced the $7.17 billion Emergency Connectivity Fund Program generating an overwhelming response. That demand, combined with the recent spike in coronavirus cases, has prompted them to announce a second application filing window. The funds are being made available to schools and libraries to request funding for connected devices and broadband connections for off-campus use by students, school staff, and library patrons for the current 2021-22 school year. “The Emergency Connectivity Fund is the single largest effort to bring connectivity and devices to students who lack them.” according to acting Chairwoman Jessica Rosenworcel. “The need is there,...

21 Sep

Posted at 14:21h in Achieving Success, Blog by

Saying that effective workplace communication is important is like saying water is wet, fire is hot, or that people with small children will repeatedly, and painfully, step on Legos many, many times. These are all blatantly self-evident (especially the Lego one).  However, just because everyone knows that effective workplace communication is important, does NOT mean that it’s happening everywhere. Consider these statistics: 28% of employees cite ineffective communication as the number one reason why they cannot deliver work on time.86% of employees and executives believe that ineffective communication is the core reason for workplace failures.Ineffective communication costs large enterprises an average of...

14 Sep

Posted at 16:47h in News by

When French West Vaughan in Raleigh, NC - the nation’s 15th largest independently-held public relations and integrated marketing agency -  needed to replace their 20-year old phone system they started doing some research. They had an outdated Nortel system that FWV’s Executive Assistant Sharon Kemp says just needed to go. Not only was it getting increasingly difficult to get replacement parts, but the cost was also outrageous. But what sold FWV on Carolina Digital Phone wasn’t just the hundreds of included features that make our phone systems extremely flexible or the money they saved moving their phones to the cloud. It...

14 Sep

Posted at 16:21h in Remote Work Solutions by

Across the country, organizations from small businesses to large enterprises are experiencing hybrid work for the first time. And just like experiments in a laboratory, sometimes the results are amazing. Other times they are disappointing (and occasionally, they are flat-out disasters). The first thing we should note is that hybrid work — which is when workers spend part of the week in their home office, and part of the week in the corporate office — is here to stay. Now that workers have shown that it is not just viable but a positive change for many, a survey has found that...

07 Sep

Posted at 09:21h in Blog, Coronavirus by

The latest dispatch from the pandemic front brings some good news, and some bad news.   The good news is that despite yet another surge of cases and hospitalizations —  this time driven by the Delta variant — there is no official plan to enter into another lockdown. But the bad news is that the White House recently stated that “in all probability” there will be guidelines and restrictions issued in the weeks and months ahead. Unfortunately, we all know from experience that “in all probability” is political-speak for “it’s going to happen.”  This begs a vital question for business owners and leaders...

04 Sep

Posted at 09:00h in Blog, Business Growth, Coronavirus, Economy, Remote Work Solutions, Working from home by

The Dangers of Accepting the "New Normal" January 2020 seems like a lifetime ago for many of us. For business owners, it may feel like a good deal longer. But that’s the last time many of us can remember operating under normal parameters before COVID-19 changed everything. For months we’ve had to cope with crippling uncertainty and ulcer-inducing anxiety. They’ve had to adjust to a state of affairs that’s terrifyingly referred to as “The New Normal”. A state of affairs that’s anathema to the tireless entrepreneur. Business owners from all walks of life have had to make sweeping operational changes on the...

30 Aug

Posted at 11:30h in Blog by

If you have questions about choosing between Carolina Digital Phone and Zultys, we have the answers. We have put together the important information you will need to compare and make the right choice. Let's start by looking at some benefits. Benefits of Carolina Digital Phone The benefits of choosing to go with Carolina Digital Phone are many. To start with, you get a dial-by-name directory, an intro greeting, and even a post-welcome greeting too. For conferences, you have leader login options with the chance of being able to reject anonymous calls. Calling line ID blocking is also another welcome feature, which all...

26 Aug

Posted at 17:28h in Blog by

Are your outbound calls being labeled as SPAM or being Blocked by a carrier?  If so, read this. Multiple companies provide analytics, each with its own tracking and radar systems. The FCC mandated a new system to authenticate calls with a certificate on every outbound call but has delayed the implementation of this new protocol for another year. The result is that the demand from users to block these unwanted calls has increased and many times causes your call to be blocked because it has been spoofed as a number that has been used by a robocall.  The first option is to report this...

25 Aug

Posted at 16:39h in Business VoIP systems by

One of the biggest advantages of an all-in-one small business VoIP phone system vs. a landline phone system is features, features, and yet more features. You know the saying “it’s like being a kid in a candy store?” Well, employees who use a small business VoIP phone system for the very first time have the same experience. Within minutes, they go from “what does this feature do?” to “how on earth did we ever survive without this feature?” Here are five small business VoIP phone features that create plenty of enthusiasm and excitement — in other words: THEY ROCK!  Small Business VoIP...

19 Aug

Posted at 09:23h in Blog, Mobility by

These days, workers spend much of their time away from their desks — and some of them never come into the office at all. Currently, 55% of workers telecommute full-time, and by the year 2020, this is expected to reach 72%. In fact, 48% of workers don’t even believe that traditional offices will exist by the year 2021!This means your company needs a cost-effective, reliable, scalable, and secure way to extend your telecommunications footprint beyond desks and offices — so that your team can be productive, efficient, and successful at all times. That is where our mobile app for iOS...

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